Dennis Muj
Summary
A driven professional with two years managerial and five years total experience in the retail sector. Currently being fast-tracked into a senior leadership position at Coles Group through the Operations Graduate program. Experienced at working in a fast-paced and challenging environment, consistently meets personal and company goals. Excellent at establishing communication and support networks, reliably able to adapt to new positions and responsibilities.
Overview
5
5
years of professional experience
Work History
Operations Graduate
Coles Group
02.2023 - Current
- Currently completing an intensive three year program designed to develop a senior leader within the Operations stream for Coles Group.
- Tasked with leading departments of various sizes, while being responsible for their operational and financial success.
- Required to adapt to a rapidly changing landscape while strengthening my own ability to work independently and within a team setting.
- Responsible for the achievement of key KPI's for myself and my team.
Department Manager
Coles Group
03.2022 - 02.2023
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
- Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
- Created and enforced department policies, procedures and standards to establish productivity and quality.
- Evaluated employee performance fairly and accurately, rewarding hard work while addressing areas needing improvement.
Grocery Team Member
Coles Group
08.2018 - 03.2022
- Responsible for consistent delivery of operational targets.
- Was offered the opportunity to begin training as a department manager.
- Began the process of developing leadership skills during caretaking opportunities.
Education
Bachelor of Science - Major in Physiology, Minor in Immunology
Monash University
Melbourne, VIC09.2022
Skills
- Strong ability to manage teams - personally managed teams that ranged from 5-130 members
- Proficient at meeting financial targets - responsible for meeting weekly budgeting requirements and achieving sales targets
- Experienced at implementing new strategies - introduced multiple new technologies and initiatives while working alongside various teams
- Skilled at problem solving - routinely required to investigate data reporting to determine a strategy to address financial loss or operational improvement
- Excellent communicator - clearly demonstrates expectations and liaises with other managers and teams
- Adept at establishing and maintaining relationships - able to create support and communication networks
Accomplishments
- Achieved a positive transformation in the operational and financial success of various departments throughout multiple store locations.
- Applied the groundwork for sustainable and continued improvement achievement of key KPI's across the aforementioned departments.
- Consistently exceeds expectations regarding leadership caretaking responsibilities across the Operations stream.
References
Callum Leonard
Regional Manager and my Accelerator Coach - a senior leader at Coles Group that is responsible for overseeing my progression through the Graduate program and provides feedback and further opportunities for leadership as required.
callum.leonard@coles.com.au
0438 863 981
Mikaela Glennon
State People & Culture Business Partner - a senior leader at Coles Group that has overseen my progression through the Graduate program and assists in ensuring I am set up for success.
mikaela.glennon@coles.com.au
0417 268 786
Robert Townsend
Store manager at Coles Blackburn North - was my direct report for the first nine months of the Graduate program and was a daily source of support and knowledge.
townsend166@hotmail.com
0403 310 474
Timeline
Operations Graduate
Coles Group
02.2023 - Current
Department Manager
Coles Group
03.2022 - 02.2023
Grocery Team Member
Coles Group
08.2018 - 03.2022
Bachelor of Science - Major in Physiology, Minor in Immunology
Monash University
Similar Profiles
Lauren L CullinaneLauren L Cullinane
Sales Assistant at Coles GroupSales Assistant at Coles Group
Tanusha AjitsariaTanusha Ajitsaria
ECommerce Implementation and Support Specialist at Coles GroupECommerce Implementation and Support Specialist at Coles Group
Hamza RehmanHamza Rehman
Quality Assurance internee at COLES GroupQuality Assurance internee at COLES Group
Kolopa LEOTAKolopa LEOTA
Pick/Picker Packer at Coles GroupPick/Picker Packer at Coles Group
Ryan SchmidtRyan Schmidt
Ticket Operations Graduate Assistant at Illinois State University AthleticsTicket Operations Graduate Assistant at Illinois State University Athletics