Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Deon Canendo

Darwin

Summary

Being a graduate student and having

under a year of being in the workplace I have learnt an increase of skills needed in any professional work like having an dynamic and customer-focused experience need in an reception place management and problem-solving. At Centacare North Queensland, I enhanced visitor experiences by maintaining a welcoming atmosphere and efficiently handling inquiries. Demonstrated ability in office equipment maintenance and exceptional attention to detail, contributing to optimal operational flow and customer satisfaction. I had always shown strong communication and interpersonal skills, eager to learn and develop within professional environment. Contributes to smooth and efficient office workflow by handling phone calls and appointments, while developing organisational and customer service skills in administration role. Moving on for the 4 month period of working at Zarrafass I had an outgoing and positive attitude with excellent interpersonal communication strengths. Solid experience of handling and dealing with the process of customers payments, handling food with care and preparation while meeting customer demands with a well-organized mentality. Excelling in fast-paced, customer-centric environment, developed skills in time management and teamwork. Demonstrated ability to deliver high-quality service and maintain clean and efficient workspace. Looking to transition into new field, also learning how to leveraging strong customer service and problem-solving abilities in certain areas and situations .

Overview

1
1
year of professional experience
1
1
Certification

Work History

Receptionist Administrator

Centacare North Queensland
07.2022 - 02.2023
  • Answered incoming calls, directing clients to individuals addressing specific needs.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Handled complaints and questions, and re-directed calls to other team members.
  • Expedited daily office tasks such as mail distribution, document scanning, photocopying, and data entry to ensure smooth workflow.

Barista

Zarraffas
04.2022 - 06.2022
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Maintained regular and consistent attendance and punctuality.
  • Assisted in inventory management to maintain adequate stock levels and reduce wastage.
  • Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
  • Conducted regular quality control checks to uphold highest standards of food and beverage service.

Education

High School Certificate -

Casurina Senior College
Darwin
11.2034

Skills

  • Reception management
  • File organization
  • Multi-line phone operation
  • Appointment setting
  • Reception area maintenance
  • Appointment scheduling
  • Scheduling appointments
  • Office equipment maintenance
  • Cleaning and sanitizing
  • Customer service
  • Problem-solving
  • Attention to detail

Certification

I have my high school certificate, which shows the year, principal signature provided on the certificate to showcase my completion of graduating and finishing school.

Languages

English
Native or Bilingual

Timeline

Receptionist Administrator

Centacare North Queensland
07.2022 - 02.2023

Barista

Zarraffas
04.2022 - 06.2022

I have my high school certificate, which shows the year, principal signature provided on the certificate to showcase my completion of graduating and finishing school.

High School Certificate -

Casurina Senior College
Deon Canendo