Derek Mlacic
Taree,NSW
Summary
Motivated professional with extensive experience in retail, hospitality, and small business management. Demonstrates strong communication and leadership skills, excelling in fast-paced environments. Proven track record of delivering exceptional customer service and driving team performance. Seeking to leverage practical experience in a retail or hardware setting.
Overview
3
3
years of professional experience
Work History
Manager
Self-employed
Port Macquarie, NSW
03.2024 - Current
- Established a successful family business, driving customer engagement and brand recognition.
- Managed daily operations for nearly two years, focusing on stock control and staff coordination.
- Oversaw budgeting, inventory management, and customer relationship strategies.
- Created marketing materials to effectively promote services and attract clientele.
- Monitored employee performance and resolved operational challenges.
- Cultivated strong leadership and time management competencies through hands-on experience.
Mcdonald's- crew member
Mcdonald's
Sydney, NSW
03.2023 - 03.2024
- Efficiently processed customer orders and transactions at high-volume service counter.
- Maintained cleanliness and organization of dining area and kitchen for safe operations.
- Received and stocked inventory while ensuring proper product rotation.
- Adhered to safety protocols while operating kitchen equipment and tools.
- Executed opening and closing tasks, including workstation setup and supply restocking.
Bricklayer
Dean- bricklaying
Sydney, NSW
08.2022 - 01.2023
- Constructed brick walls and structures per specifications and blueprints.
- Mixed mortar to achieve proper consistency for effective application.
- Operated trowels, chisels, and saws for precise brick placement.
- Assisted in site preparation by leveling surfaces and organizing materials.
- Collaborated with team members to uphold safety and efficiency standards.
- Inspected completed work to ensure compliance with quality standards and safety regulations.
Skills
- Workflow optimization
- Workforce management
- Customer relationship management
- Inventory management
- Quality control
- Conflict resolution
- Strategic planning
- Clear communication
- Relationship building
- Staff training and development
Affiliations
- Fishing & Hiking - enjoy outdoor activities that promote focus and patience
- Gym & Boxing - maintain physical fitness, discipline, and resilience
- Motorcycle Riding - safety-conscious and focused under pressure
- Computer building - strong technical and problem-solving ability
- Cleaning & Organising - attention to detail and pride in presentation
References
References available upon request.
Timeline
Manager
Self-employed
03.2024 - Current
Mcdonald's- crew member
Mcdonald's
03.2023 - 03.2024
Bricklayer
Dean- bricklaying
08.2022 - 01.2023