Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Derick D'souza

Doveton,VIC

Summary

Proactive Assistant Accountant, Administration Manager, and Customer Service Representative with rich experience in financial record maintenance, budget management, and customer relations. Excel in account reconciliation, invoice processing, and team supervision, combined with strong skills in cash handling and stock management. Known for collaborative approach and ability to drive efficiency improvements.

Overview

9
9
years of professional experience

Work History

Assistant Accountant

Britton Timbers
09.2022 - Current
  • Maintained detailed financial records of accounts receivable and payable status and bank reconciliations.
  • Assisted with monthly and quarterly income statements, balance sheets and cash flow reports to inform decision-makers.
  • Reviewed general ledger entries and assessed accuracy.
  • Assisted with timely month-end closing procedures, resulting in accurate financial reporting.
  • Also handled facebook and gumtree account for sale of old products and company items.

Administration Manager

Autorola
05.2021 - 08.2022
  • Supervised a team of administrative professionals, providing guidance, support, and constructive feedback to ensure high-quality service delivery.
  • Developed effective filing systems that streamlined document retrieval, increasing efficiency within the workplace.
  • Managed budgets and financial reporting, enabling effective allocation of resources and timely identification of potential cost savings.
  • Collaborated with leaders from other departments to achieve consistent processes and maximize efficiency of resources.
  • Conducted regular audits of internal processes to identify areas for improvement and implement corrective measures promptly.

Customer Service Representative

Thrifty
07.2015 - 05.2021
  • Responded to customer requests for products, services, and company information.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

Education

BBA - Finance

Sri Bhagawan Mahaveer Jain Collage
Bangalore
2008

Skills

  • Account Reconciliation
  • Invoice Processing
  • Data Entry
  • Invoice Generation
  • Cash Handling
  • Stock management
  • Cash Register Operation
  • Point of sale operation
  • Customer Needs Assessment

Languages

English
Native or Bilingual
Hindi
Professional Working
Urdu
Professional Working

Timeline

Assistant Accountant

Britton Timbers
09.2022 - Current

Administration Manager

Autorola
05.2021 - 08.2022

Customer Service Representative

Thrifty
07.2015 - 05.2021

BBA - Finance

Sri Bhagawan Mahaveer Jain Collage

Similar Profiles

CREATE PROFILE
Derick D'souza