DERIK PHAN TRUONG

- Conducted comprehensive pre-employment medical screenings, including drug and urine testing, spirometry, ECGs, audiometry, and functional capacity assessments.

- Performed fitness-for-work assessments to support injury management and return-to-work planning.

- Coordinated follow-up with general practitioners and prepared medical correspondence in line with client requirements.

• Managed large caseloads effectively, prioritizing tasks to ensure prompt attention to urgent matters.
• Resolved complex claims, utilizing expert knowledge of policy coverage and industry regulations.
• Provided expert advice on coverage limits and exclusions, helping clients make well-informed decisions about their insurance needs.

• Collaboratively working with different team members daily whilst time managing in high pressure environments
• Consistently achieving daily KPI
• Maintained a clean and organized work area throughout shift
• Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
• Developed strong cooperative relationships with coworkers and managers.
• Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
• Kept work areas clean, organized, and safe to promote efficiency and team safety.

• Attend to an medical injuries that arise from sporting events
• Collaborated with collegues to maximize productivity and efficiency during peak hour
• Ensured all safety and sanitation guidelines are followed before applying treatments
• Maintained accurate medical records, ensuring timely access to vital information for informed decision-making in patient care.
• Collaborated with other healthcare professionals to provide quality patient care.
• Enhanced emergency response capabilities by maintaining up-to-date knowledge of medical procedures and protocols for various situations.
• Participated in disaster relief efforts as part of a specialized medic team, providing essential assistance during emergencies.

• Provided clients with massages according to their reports
• Demonstrate exercises for clients to complete at home to futher improve joint mobility
• Ensured all health and safety procedures are followed when interacting with clients
• Worked closely alongside primary physiotherapists, taking detailed notes on their findings during evaluations for further input into patient treatment plans.
• Engaged with family members of patients as needed, providing education on home exercises and strategies for continued progress outside the clinic setting.
• Maintained accurate records of patient progress, allowing for informed adjustments to treatment plans as necessary.
• Assisted in the rehabilitation process for post-surgery patients, promoting faster recovery times and improved functionality.