Summary
Overview
Work History
Education
Skills
Other
Timeline
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Derren Wilson

Melbourne,VIC

Summary

Results-driven Analytics Professional with extensive experience in the government, public safety, FMCG, and insurance sectors. Proven track record of managing multiple projects while effectively communicating complex concepts to senior stakeholders. Leverages advanced analytical techniques to deliver actionable insights and improve operational efficiencies. Expertise in stakeholder management and project leadership facilitates the successful execution of high-impact analytics initiatives.

Overview

25
25
years of professional experience

Work History

Senior Analytical Consultant

SAS Institute Australia
11.2017 - Current
  • As a Senior Analytical Consultant at SAS Institute Australia, I lead teams in designing and implementing analytical solutions for high-profile clients
  • My role involves engaging in pre-sales activities, managing complex data projects, developing predictive models, and collaborating with stakeholders to ensure solutions align with business requirements. Key projects include:

Large Telco - Application Fraud (6 years).

  • Led the development and ongoing management of a real-time application fraud scoring system using network analysis across multiple sales channels.
  • Achieved a 75% reduction in fraud cases, and significantly improved profitability.
  • Engineered high-performance APIs, ensuring 99% of responses under two seconds.
  • Responsibilities included feature engineering, modeling, identifying model drift, model rebuilding, conducting root cause analysis, and regularly presenting key insights to the client.

Law Enforcement (multi-year transformational project)

  • Led a team in developing analytics capabilities for policing, intelligence, and investigations.
  • Developed NLP for identifying emerging crime threats and named entity recognition in police reports.
  • Created predictive models and improved forecasting of specific crime types.
  • Delivered interactive visualizations to assist police in human-led intelligence gathering.
  • Acted as a subject matter expert for complex entity resolution and network generation across 10 disparate data sources, and millions of records, to enable investigators to visualize previously unknown connections and networks.
  • Collaborated with frontline police, policing command, and forensic psychologists to determine business requirements, and ensure solutions met functional needs.

Health Insurer - Provider Fraud and Payment Integrity.

  • Developed a new decisioning framework to reduce fraud and non-compliant claims, expected to realize significant annual savings.
  • Collaborated with stakeholders to translate complex policy rules and limits into 'pay/no pay' near-real-time decisions.

Customer Owned Bank

  • Developed and deployed a mortgage churn model to identify and target at-risk customers.
  • Addressed rare event challenges by applying inverse decision costs and adjusting sample prior probabilities, achieving a model performance lift of 8.

Principal Consultant

RXP Services (now part of Capgemini)
06.2015 - 11.2017
  • Led advanced analytics projects across various industries, including government, banking, and retail
  • Responsibilities included project delivery, coaching and mentoring RXP consultants, and opportunity identification in RXP’s client base

Large Health Insurer

  • Provided advisory services to the marketing department in the development and execution of churn modelling
  • Successfully reduced churn by 20% and increased profitability
  • Included modelling Customer Life-Time Value to inform retention strategies

Large Bank

  • Developed reporting dashboards to monitor anti-money laundering, and fraud detection data.
  • Enabled the bank to leverage its data assets to meet regulatory requirements

Australian Tax Office (visual analytics project)

  • Successfully delivered a visual analytics project to improve analytics and modelling across workforce planning, risk management, and compliance
  • Outcomes included visualizations to identify non-compliance by tax agents, workforce planning through modelling demand for services, and more timely reporting of issues

Sales Analytics Manager

Essity Healthcare (a global manufacturer)
03.2011 - 11.2014
  • Managed a team of four to enhance analytics capabilities, leading to improved forecasting accuracy and significant cost savings
  • Proactively designed and implemented a new SQL database and ETL process to store previously uncaptured customer data and then apply advanced analytical techniques using open-source technology to improve business outcomes
  • Implemented advanced analytical techniques to optimize promotional outcomes, resulting in reduced trade spend (approx.15%) and increased sales (10% growth)
  • Improved forecast accuracy by 10% (to ~87%) consistently through improving data captured across systems and forecasting technique

Market and Client Intelligence Manager

PMP Limited
11.2009 - 03.2011
  • Developed the Group’s Customer, Competitor, and Market Intelligence framework to better leverage internal and external information assets

Country Manager

Guardian Medevac
, Afghanistan
07.2007 - 10.2009
  • Provided medical services company specializing in general medical, emergency response and medical evacuations in Afghanistan

Senior Research & Analytics Manager

ANZ Banking Group
01.2000 - 07.2007
  • Managed and delivered analysis based on internal data and external research, developing models to predict customer behaviours and utilizing market research results for channel and product development opportunities
  • Created models to allocate SMB pre-approved lending limits.
  • Developed new scoring model for residential mortgages.
  • Managed the market research function within the division, including managing suppliers and a $4m budget

Education

Master of Business Analytics -

Deakin University

Master of Business Administration -

Deakin University

Bachelor of Applied Science - Mathematics

RMIT University

Skills

  • SAS
  • Python
  • SQL
  • Azure cloud technology
  • Azure Machine Learning
  • Power BI
  • Forecasting
  • Business Intelligence
  • Stakeholder Management
  • Sales Forecasting
  • Quantitative skills

Other

Current Australian Government Baseline Security Clearance

Timeline

Senior Analytical Consultant

SAS Institute Australia
11.2017 - Current

Principal Consultant

RXP Services (now part of Capgemini)
06.2015 - 11.2017

Sales Analytics Manager

Essity Healthcare (a global manufacturer)
03.2011 - 11.2014

Market and Client Intelligence Manager

PMP Limited
11.2009 - 03.2011

Country Manager

Guardian Medevac
07.2007 - 10.2009

Senior Research & Analytics Manager

ANZ Banking Group
01.2000 - 07.2007

Master of Business Analytics -

Deakin University

Master of Business Administration -

Deakin University

Bachelor of Applied Science - Mathematics

RMIT University
Derren Wilson