Derrick Gray
North Shore,Australia
Summary
I am a resilient and committed team member known for showing initiative and delivering through hard work, excellent communication, and people skills. My ability to quickly absorb knowledge and technical information has enabled me to confidently manage my work with laser focus and precise planning.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Administration Assistant /Showroom Sales Consultant
Aidacare
09.2023 - Current
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Recorded expenses and maintained accounting records.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Executed record filing system to improve document organization and management.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained inventory of office supplies and placed orders.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
Salon Receptionist & Apprentice
Just Cuts
04.2022 - Current
- First point of contact for all customers physically and on the phone
- Demonstrate an ability to learn new skills
- Listen and follow instructions while showing initiative when required
Personal Care Attendant
Ballan District Health
01.2019 - 01.2020
- Assisting clients with personal hygiene
- Administrating medication if required
- Maintaining strict health and safety standards and keeping accurate records and reporting to other healthcare professionals
Personal Care Attendant
Sutton Park
01.2011 - 01.2019
- Provide our residents with assistance as they accomplish daily tasks, including bathing, eating, dressing, grooming, and using the restroom
- Maintain all care records in accordance with company policy and audit care records weekly to ensure accuracy
- Communicate any problems, concerns or issues to residents’ family members as needed
- Build rapport with residents by establishing personal connections and showing interest in their lives
Front of House All Rounder
Café Best
01.2007 - 01.2010
- Welcoming and seating of customers
- Managing orders and resolving complaints
- Ensuring customer satisfaction
Education
Certificate IV - Aged Care
QCU
Melbourne, VIC12-2017
Skills
- Customer relations
- Reception service
- Cash handling & reconciliation
- Stock handling
- On selling of goods & services
- Housekeeping
- Confidential document control
Certification
- Certificate III Hairdressing, ongoing
- Certificate III Hospitality, completed
- Certificate IV Aged Care, completed
References
- Melissa Bennett, Manager, Just Cuts Salon (Corio), 0416 441 700
- Anahita Akbarizonoz, Work Colleague, Aidacare, 0467622123
- Gelareh Parvizi, Reigional Manager, Aidacare, 0450833181
Timeline
Administration Assistant /Showroom Sales Consultant
Aidacare
09.2023 - Current
Salon Receptionist & Apprentice
Just Cuts
04.2022 - Current
Personal Care Attendant
Ballan District Health
01.2019 - 01.2020
Personal Care Attendant
Sutton Park
01.2011 - 01.2019
Front of House All Rounder
Café Best
01.2007 - 01.2010
- Certificate III Hairdressing, ongoing
- Certificate III Hospitality, completed
- Certificate IV Aged Care, completed
Certificate IV - Aged Care
QCU
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