Dervla Donlon
Perth,WA
Summary
Experienced professional with excellent organization skills and history leading process improvement initiatives to improve overall efficiency. Proactive, responsible, and eager candidate with proven track record of handling incoming and outgoing communications.
Overview
7
7
years of professional experience
Work History
Pre School Teacher
Blue Gum Cottage
2024.01 - 2024.07
Dairy Farm Hand
Lomax LTD
2023.08 - 2023.12
DAIRY FARM HAND
Lomax LTD
2023.09 - 2023.12
- Prepared dairy for next milking according to set guidelines
- Operated and maintained farm machinery, including tractors and milking equipment, to ensure efficient dairy production
- Inspected cows for signs of illness or injury; reported any abnormalities to supervisor immediately
- Collected cows from paddock using machinery within farm guidelines
- Worked cooperatively with team members to complete tasks efficiently in a timely manner
PRE SCHOOL TEACHER
Kensington Castle
2023.07 - 2023.09
- Assessed student performance using observations, anecdotal notes, portfolios
- Utilized effective discipline strategies to ensure student safety and respect for others
- Arranged indoor and outdoor space to facilitate creative play, motor-skill activities and safety
- Modeled behavioral and social skills to help students learn, respect, and enforce proper boundaries
- Kept accurate student records detailing attendance, progress, and challenges
- Attended professional meetings, educational conferences, and teacher training workshops to maintain and improve professional competence.
ROOM LEADER
Cherish
2022.06 - 2023.03
- Inspired individuals to reach their highest potential by providing coaching and mentoring support
- Demonstrated ability to motivate, lead and mentor team members
- Successfully managed multiple high-priority projects simultaneously while meeting deadlines and budget requirements
- Created a positive learning environment that fostered growth and development
- Implemented lesson plans and daily classroom schedules in accordance with curriculum and programming
- Applied patience and understanding when dealing with challenging student behavior
- Monitored children at all times to ensure their safety in the classroom setting
- Demonstrated ability to create a safe and nurturing learning environment for young students
- Developed lesson plans with goals, activities, and outcomes that represented state early learning standards
- Worked collaboratively with colleagues and support staff to ensure student success
- Attended and participated in staff meetings and required training
- Demonstrated knowledge of early childhood education standards and best practices
- Communicated and developed effective partnerships with parents and families, encouraging parent involvement.
RETAIL SUPERVISOR
DKC STORES LONDIS
2017.08 - 2022.06
- Managed daily opening and closing procedures, including cash handling, banking deposits and reconciliation of financial records
- Offered training, coaching and feedback to promote positive growth throughout associate journey
- Supervised staff members to ensure compliance with company policies and regulations
- Resolved customer service escalations in-person and by phone
- Provided superior customer service and maintained a professional attitude in all interactions with customers
- Developed and implemented effective training procedures for new employees, resulting in improved efficiency in the workplace
- Monitored stock levels on a daily basis and ordered additional inventory as needed
- Assisted in resolving issues between coworkers or customers quickly and effectively
- Developed innovative strategies for increasing customer satisfaction ratings
- Helped store management with recruiting, identifying talent for associate positions
- Assessed employee productivity to provide suggestions for increased service or productivity
- Performed quality control checks on merchandise prior to stocking shelves
- Implemented promotional campaigns that increased customer engagement
- Established relationships with local businesses which resulted in increased foot traffic into the store
- Maintained an accurate record of sales transactions utilizing point-of-sale systems
- Demonstrated strong organizational skills to ensure efficient store operations and inventory management
- Authorized payments and merchandise returns
- Managed day-to-day operations of the office, such as ordering supplies, maintaining equipment and managing calendars
- Responded to customer inquiries via phone or email in a professional manner.
Education
Bachelor of Arts - Teaching
South East Technological University Carlow
Carlow, Ireland11.2021
DIPLOMA IN BUSINESS AND FINANCE MANAGEMENT - Business Management
The Open College
Dublin , Ireland 08.2020
Skills
- Critical Thinking
- Effective Working Relationships
- Customer Service Management
- Scheduling and Time-Tracking
- Conflict Resolution Techniques
- Punctual and Dependable
- Goal-Oriented
- Outgoing and Friendly
- Adaptability
- Ability To Multitask
- Dependable and Reliable
References
References available upon request
Timeline
Pre School Teacher
Blue Gum Cottage
2024.01 - 2024.07
DAIRY FARM HAND
Lomax LTD
2023.09 - 2023.12
Dairy Farm Hand
Lomax LTD
2023.08 - 2023.12
PRE SCHOOL TEACHER
Kensington Castle
2023.07 - 2023.09
ROOM LEADER
Cherish
2022.06 - 2023.03
RETAIL SUPERVISOR
DKC STORES LONDIS
2017.08 - 2022.06
Bachelor of Arts - Teaching
South East Technological University Carlow
DIPLOMA IN BUSINESS AND FINANCE MANAGEMENT - Business Management
The Open College
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