Summary
Overview
Work History
Skills
Working Rights
Professional Highlights
Timeline
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Desalyn Bowyer

Summary

Experienced APAC PMO Manager with 10+ years of experience overseeing a $100M portfolio and leading a team to deliver world-class project management office services. Implemented Trello to improve workflow, resulting in a 20% increase in project efficiency in just 6 months. Developed and maintained governance processes, resulting in a 30% reduction in project costs in 1 year.

Desalyn is an expert in Project Management Office Set up and Governance Reporting to support projects.

She has worked across a range of industries, including Financial Services, Insurance and Legal. A project consultant with experience working on high-profile, strategic, and regulatory programs with significant IT and business deliverables with a transformative impact. Desalyn is motivated, committed and results-orientated with extensive experience in end-to-end program coordination as well as setting up PMO’s from inception.

Overview

6
6
years of professional experience

Work History

APAC Project Management Lead

JLL Technologies (Jones Lang La Salle)
01.2022
  • Office Move project infrastructure Lead for APAC Region
  • Accountable for day to day delivery of all project management tasks related to Office Moves within region
  • Oversees the Project Charter development and financials associated with the project
  • Undertake full design management and manage design teams in the development of design solutions to meet the client’s expectations and budget
  • Manages and assist local project managers with the onsite delivery of IT infrastructure (cabling, Wi-Fi, hardware implementation etc)
  • Develop project documentation, programs, and tracking of budgets
  • Produce reports to suit relevant stages of the projects
  • Delivered projects within the framework of risk, sustainability and environmental considerations, while maintaining focus on time, cost and quality
  • Works with other associated businesses within JLL
  • Ie JLL for JLL
  • Manage consultant teams to ensure that the project is delivered within the acceptable timeframes
  • Manage internal teams across projects and act as a lead for infrastructure delivery (Office Relocations)
  • Actively works with JLL partners (Kyndryl) for implementation and schedules.

APAC Project Manager

Clifford Chance, Hong Kong
01.2021
  • A global Tier 1 law firm
  • APAC Regional Project Manager for portfolio of projects spanning Australia, Singapore & Hong Kong
  • Optimised reporting for projects to ensure transparency for Office Managing Partners, CFO & COO this included stakeholder
  • Working with regional and global counterparts to provide collaboration between regions and develop best practices within project management process
  • Managed the budget for each project, monitoring the expenditure and risks associated to the budgets
  • Ensured that all projects were managed to the quality agreed and this included on-time delivery
  • Change and Communications Lead for associated projects within region
  • Defined change initiatives to manage the impacts relating to Project Nest (Office relocation project)
  • Developed, and managed change management plan including communications and engagement activities and workshop support
  • Provided Clifford Chance HK with a set of generic project reporting templates
  • Projects: APAC Real Estate -Sydney, Perth & Singapore workplace office design, APAC – Recruitment assessment and approach Technology Project, Hong Kong – Real Estate Workplace Utilization, APAC – Workflow tool Technology implementation.

PMO Consultant

OJA, Manulife & FWD Insurance, Hong Kong
01.2020 - 01.2021
  • Portfolio Governance and Financial Management for Group Finance Transformation Office
  • (IFRS17, Risk & Compliance, Business Optimization)
  • Develop and maintain Project-related governance processes policies and procedures, standards, guidelines, and template
  • Financial Management of a portfolio up to $150M+ USD
  • Monitor project spend against forecast and provide reporting up to executive steering committee
  • Tracking of multiple projects and costs including resourcing allocations
  • Monthly review of forward forecasts with Project Managers which included challenge sessions to ensure the forecast was true
  • Responsible for Operation Change Management (OCM).

Project Consultant

Westpac, Australia
01.2016 - 01.2019
  • Project Governance as well as overall finance management and responsibility for the reporting of program spend to Executive (GM and Board level) Agile project approach
  • Financial Management of a portfolio up to $60M AUD and monitored project spend against forecast and provide reporting up to executive steering committee
  • Provided in depth financial analysis for business case development and In-depth BI cost modelling
  • Coordinate and drive risks and dependencies weekly meetings, as well as driving escalations to senior management and stakeholders
  • Management of SharePoint & other document management system, including set up of team sites and design
  • Transformation experience working with multiple channels monitoring KPI’s
  • Preparation of stakeholder and steering committee reports
  • Coordinate Project Closure & Post implementation Reviews and undertake project Quality Assurance activities for delivery teams
  • Resource optimization by creating a pipeline of future work view and allocating resources.

Snr Project Coordinator

Commonwealth Bank
01.2015
  • Australia’s Largest Bank
  • Future Advice Module (FAM Program), digital platform that would essentially change how Financial Managers provide advice to potential and existing clients
  • Program end to end funding of $80m, it was the largest program of its kind within Commonwealth Bank Wealth
  • Provide overall PMO administration support to Program Director and Project Managers
  • Project governance management which includes, Risk, Issues, and document management
  • Preparation of Project Steering Group material (PSG) & Project Management Group Material, which included monthly governance status reporting via CBAs PPM tool
  • Provided overall project support with relation to administration, travel, diary and on-boarding of new team members as well as contract management (SOW)
  • Finance management which included, overall reporting of program actual vs forecast, invoice management & processing.

Consultant

SMS Technology
01.2015 - 01.2016
  • Allocated to Stockland, one of Australia’s largest asset management companies
  • Coordinated Program-level reports and packs
  • Establish supporting processes both within the PMO and the projects to drive quality report content
  • Implementation of control measures for issues risks and dependencies for the entire program
  • Manage the Project Coordinator Practice, including ongoing practice management and People
  • Maintain a continuous improvement outlook, including working
  • Program processes and data for more effective management information (e.g
  • Dependencies, reporting) as well as across the reporting process itself
  • Reporting to Program Director
  • PMO business analytics.

Snr Project Coordinator

National Australia Bank
01.2014
  • Provided governance structure and reporting guidance to the entire program by establishing standardized reporting timelines and templates
  • Engagement with the NAB Project services team to ensure program resourcing requirements were up to date via the PPM tool
  • Provided overall administration and program support to Program Director and teams in multiple locations throughout Australia
  • Preparation and coordination of monthly reporting that included financial reports, Steering Committee packs as well as program monthly updates via PPM tool (Primavera)
  • Program governance documentation that included, business case drafting, and change request submissions
  • Project scheduling and management.

Snr Project Coordinator

Macquarie Bank
01.2014
  • Provided governance structure and reporting guidance to the entire program by establishing standardized reporting timelines and templates
  • Program and Financial reporting dashboards created and managed, lieu of no PPM reporting tool
  • Financial management of IT costs which included resourcing forecast costs
  • Vendor cost management
  • Created end to end project schedule
  • Provided project support to Program Director as well multiple Project Manager across multiple global locations (New York, Houston, Hong Kong and India)
  • Project administration, diary management, coordination of desk moves and on boarding, equipment, invoicing etc
  • Workshop facilitation for program scoping (new regulations)
  • Overall financial management which included forward planning forecasting for the business unit.

Skills

  • Forecasting
  • Business analysis and reporting
  • Governance & Reporting
  • Regulatory Projects (Dodd Frank, Volker, IFRS17)
  • Operational enhancement
  • Project management and effective communication
  • Change Management framework
  • Presentation of complex information
  • Project Management
  • Communications
  • Senior Stakeholder management
  • PPM Tool expert (Clarity, Planview, HP PPM)
  • PMO Set up
  • Technology Implementation
  • Procurement
  • Resourcing Capacity analysis
  • Scrum and Kanban project approach experience
  • Resource Utilization Modelling
  • Project Methodology practices
  • Real Estate Office Relocations

Working Rights

True, True

Professional Highlights

  • Established an ongoing training and engagement program ‘Community of Practice’. This community was set up to elevate the overall project skill sets of the entire program.
  • Delivered a strategy approach for CFO Office (FWD) that outlined pillars for work by which an umbrella PMO could be established.
  • Established a revised process for the submission of project materials between Hong Kong and Japan to the Regional Strategic PMO. This revised process ensured quality measures were put in place prior to review by APAC and Global counterparts. The Quality Checklist was established and used as quick guide for the region.
  • Establishment of Project Management Office within the Conduct business unit.
  • Reduction in overall spend by $22m for FY19 to allow for strategic projects to be funded within consumer bank.
  • Creation of Insights for single point of view for all financials for major regulatory program of work.
  • Established and embedded a sound reporting process; enhanced the quality of reporting inputs including control registers, reporting guidelines and increased alignment to the enterprise project methodology, Project managed the redesign of the Program SharePoint site to standardize content, enhance security, and make the site more user-friendly, driving the documentation and continuous improvement of all PMO processes.
  • Identified underspend that was not utilized from the previous financial year. Initiated activities to ensure the un-spent funds were rolled over into the allocated funding for the current financial year. Program was currently restricted with funding and this ensured that some deliverables would be part of the ongoing scope for the next financial year in which the program remained compliant with the regulators.
  • Established governance reporting that was standardized for executive level reports. Time sheet charge back was established to ensure the business units had full transparency of the work that was completed. Created dynamic dashboard reporting to be used with executive level reports.

Timeline

APAC Project Management Lead

JLL Technologies (Jones Lang La Salle)
01.2022

APAC Project Manager

Clifford Chance, Hong Kong
01.2021

PMO Consultant

OJA, Manulife & FWD Insurance, Hong Kong
01.2020 - 01.2021

Project Consultant

Westpac, Australia
01.2016 - 01.2019

Snr Project Coordinator

Commonwealth Bank
01.2015

Consultant

SMS Technology
01.2015 - 01.2016

Snr Project Coordinator

National Australia Bank
01.2014

Snr Project Coordinator

Macquarie Bank
01.2014
Desalyn Bowyer