Desiree Holz

• Assisted clients with daily living activities and personal care tasks.
• Provided emotional support and companionship to enhance client well-being.
• Coordinated transportation for medical appointments and community activities.
• Transported clients to appointments, social events, and other activities as needed.

Key Focus Areas:

• Gaining clarity on life direction and purpose
• Identifying and leveraging personal strengths
• Overcoming fear, self-doubt, and limiting beliefs
• Building meaningful and supportive relationships
• Enhancing self-confidence and self-belief
• Establishing sustainable self-care routines
• Improving overall health and well-being
• Navigating career transitions and major life changes
• Unlocking creativity, playfulness, and passion

Key Achievements:

• Successfully guided clients through a structured three-month coaching program, resulting in significant personal growth and lasting lifestyle changes.
• Built strong, long-term client relationships, with multiple clients returning for ongoing coaching.
• Designed and implemented efficient administrative systems for client records, scheduling, and follow-up communication, improving service delivery.

• Assisted with daily living activities and personal hygiene for clients.
• Administered medications and monitored patient health as per care plans.
• Collaborated with healthcare professionals to ensure effective service delivery.
• Resolved conflicts and addressed concerns among residents and families promptly.
• Provided companionship and emotional support to elderly clients.
• Provided clients with emotional support and companionship.
• Responded quickly to emergency situations involving elderly clients.
• Coordinated and attended medical appointments, including transport and scheduling.
• Maintained household cleanliness and safety through regular cleaning and organisation.
• Provided emotional support and companionship to enhance quality of life.
• Advocated for the client during complex personal and legal matters, including drafting correspondence and liaising with legal services.
• Assisted in navigating sensitive personal circumstances to ensure safety and dignity.

• Designed and conducted an independent research project, collecting qualitative data through structured and semi-structured interviews.
• Arranged and facilitated participant meetings, ensuring adherence to ethical research protocols.
• Transcribed and analysed interview data using thematic analysis.
• Prepared a 10,000-word dissertation, synthesising findings and presenting conclusions supported by academic literature.
• Delivered research findings in both written and verbal formats to academic supervisors.
• Analyzed research findings and compiled reports for team review.

• As a mental health ambassador, I engaged with the community, delivering talks and workshops on mental well-being and resilience.
• Speaking Engagements:
• Kalamunda Senior High School
• Rossmoyne Primary School
• WA Mental Health Conference
• Quinns Mental Health Beach Walk
• Raising Resilient Children WA Conference
• Rebound WA
• Lorikeet Centre
• Western Australian Association for Mental Health
• AIESEC Global Youth Speak
• Administrative Contributions:
• Coordinated event schedules, managing logistics and liaising with event organisers.
• Maintained accurate records of speaking engagements and community outreach efforts.

• Led and managed club operations, ensuring meetings ran smoothly and aligned with Toastmasters International standards.
• Facilitated weekly speaking sessions, providing feedback and coaching to members to improve public speaking and leadership skills.
• Organised events, workshops, and competitions to encourage member engagement and skill development.
• Managed administrative tasks including membership records, meeting agendas, and correspondence.
• Represented the club at area and district events, promoting its mission and recruiting new members.
• Led club meetings to enhance member engagement and communication skills.
• Developed agendas to ensure productive meetings and effective discussions.
• Mentored members in evaluating speeches and providing constructive feedback.

• Provided mentorship to young people (ages 9–17) in foster care, offering stability, guidance, and goal-setting support.
• Responsibilities:
• Built trust-based mentoring relationships.
• Supported goal setting and resilience-building activities.
• Provided a consistent, positive role model presence.
• Training Completed:
• Dept. Structure & Legislation for Mentoring
• Understanding the Impact of Trauma
• Therapeutic Crisis Intervention
• Effective Communication Strategies
• Setting Boundaries with Young People