Desire Iradukunda
Melbourne,VIC
Summary
Empathetic Care Worker experienced in providing compassionate care to elderly and disabled people. Skilled in home settings, offering guidance, encouragement, and physical and emotional support. Strong communicator with a dedication to fostering independence and managing complex medical needs. Adept at building meaningful relationships with clients and their families, ensuring the highest standards of personalized care.
Overview
7
7
years of professional experience
1
1
Certification
Work History
SOC Analyst
Nexon Asia Pacific
05.2023 - Current
- Demonstrated stress management abilities by maintaining high performance under pressure, ensuring the integrity and security of sensitive information.
- Enhanced team collaboration and communication, ensuring swift response to incidents and fostering a culture of continuous learning and adaptation.
Personal Support Worker
In-Home Support Service
01.2017 - 11.2021
- Provided in-home compassionate care to elderly (my grand parents) and disabled individuals ( neighbors), assisting with daily activities, medication management, transport and mobility support.
- Demonstrated empathy and emotional support, fostering independence and enhancing quality of life for clients and their families.
Event Planning and Setups
Melbourne Convention And Exhibition Centre
01.2022 - 05.2023
- Exhibited attention to detail and the ability to manage multiple tasks simultaneously, ensuring each event ran smoothly and efficiently.
Education
Certificate IV in Disability - Disability Studies
Arizona College
Melbourne08.2023
Masters of Cyber Security - Cybersecurity
Monash University
Melbourne, VIC12.2022
Skills
- Technical Skills: Proficient in daily living assistance, mobility support, emergency response, and health and safety protocols
- Soft Skills: Excellent communication, behavioral support, documentation abilities, housekeeping tasks, and emotional support skills
- Transferable Skills: Adaptability, problem-solving, attention to detail, stress management, ethical judgment, and teamwork from SOC analyst role
Certification
- Disability Certificate CHC43115
- CPR-First Aid HLTAID011 Certificate
- Manual Handling Training Certificate
- NDIS Worker Orientation Completion Certificate
Languages
English
Full Professional
Chinese (Mandarin)
Professional Working
Timeline
SOC Analyst
Nexon Asia Pacific
05.2023 - Current
Event Planning and Setups
Melbourne Convention And Exhibition Centre
01.2022 - 05.2023
Personal Support Worker
In-Home Support Service
01.2017 - 11.2021
Certificate IV in Disability - Disability Studies
Arizona College
Masters of Cyber Security - Cybersecurity
Monash University
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