Desire Venter
Joondalup,WA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet goals.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
16
16
years of professional experience
Work History
Tiler
The Grout Guy
01.2023 - Current
- Created watertight finish on tiles by sealing surfaces and adding grout.
- Completed skilled repairs of existing tile installations.
- Delivered excellent customer services, promptly addressing concerns and questions.
- Learned about various tile types, sizes and installation techniques and stayed current on industry changes.
- Maintained excellent communication, cleanliness, and safety standards on work sites and projects, boosting customer satisfaction ratings.
Bakers Assistant
Il Granino
05.2022 - 01.2023
- Complied with health and safety codes to protect staff and customers.
- Baked consistent quality items by accurately mixing, dividing, shaping, and proofing.
- Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls and coffee cakes.
- Maintained clean, organized kitchen to maximize efficiency and food safety.
- Washed dishes and sanitized prep area at end of each shift.
Shift Manager
EG FUELCO
05.2022 - 08.2022
- Trained and mentored new employees to maximize team performance.
- Kept employees operating productively and working on task to meet business and customer needs.
- Exercised composure under pressure and in escalated customer service scenarios.
- Managed schedules, accepted time off requests and found coverage for short shifts.
Grout specialist
STONEHENGE CERAMICS
09.2021 - 05.2022
- Created watertight finish on tiles by sealing surfaces and adding grout.
- Maintained safe, clean and organized work environment.
- Learned about various tile types, sizes and installation techniques and stayed current on industry changes.
- Installed tile flooring in residential homes and commercial buildings.
Shift Manager
SINGLETON BAKERY
12.2021 - 03.2022
- Schedule staff hours and assign duties
- Open and close cash registers, performing tasks such as counting money, separating charge slips
- Consistently exhibited calm demeanour during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
- Kept employees operating productively and working on task to meet business and customer needs.
Commercial cleaner
APEX CLEANING SYSTEMS
01.2020 - 06.2021
- Scrubbed hard surface floors and cleaned carpeted floors, using cleaning supplies.
- Washed, disinfected, and restocked all restrooms and lavatories.
- Executed all assigned tasks as per company procedures and followed established work-related
- Identified and conveyed all safety and equipment maintenance issues to supervisor.
Floor Manager
ALL BOATS AND CARAVANS
12.2013 - 05.2020
- Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
- Completed efficient daily opening and closing processes to prepare teams and maintain optimal financial controls.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Encouraged and motivated team of retail professionals to deliver superior service in every customer interaction.
Aged Carer
KINCARE
03.2011 - 07.2013
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Planned, prepared, and served meals and snacks according to prescribed diets.
Delicatessen Clerk
IGA ROCKINGHAM
06.2010 - 01.2011
- Greeted customers at counter to fulfill requests and answer questions.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Delivered exemplary customer service to guests, even in peak business periods to promote retention.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Sales Associate
BUNNINGS
08.2008 - 06.2010
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Managed returns, exchanges and refunds in accordance with store policy.
Retail Cashier
SUPA IGA
09.2007 - 08.2008
- Greeted all customers warmly to build welcoming and positive atmosphere within store.
- Helped customers complete purchases, locate items, and join reward programs.
- Increased sales by offering advice on purchases and promoting additional products.
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
Education
Certificate III - Community Care
Flex Training
Mount Lawley 04.2010
Certificate III - Aged Care
Flex Training
Mount Lawley03.2010
Year 11 -
Mandurah Baptist College
Lakelands, WA12.2009
Skills
- Equipment Safety
- Safe Chemical Handling
- Tile and Grout Care
- Customer Relationship Management
- Decision-Making
- Quality Assurance
- Multitasking Abilities
- Flexible and Adaptable
- Project Planning
- Telephone Reception
- Paperwork Processing
- Safe workplace procedures
- Written Communication
- Deadline management
Languages
Afrikaans
Native or Bilingual
English
Native or Bilingual
Timeline
Tiler
The Grout Guy
01.2023 - Current
Bakers Assistant
Il Granino
05.2022 - 01.2023
Shift Manager
EG FUELCO
05.2022 - 08.2022
Shift Manager
SINGLETON BAKERY
12.2021 - 03.2022
Grout specialist
STONEHENGE CERAMICS
09.2021 - 05.2022
Commercial cleaner
APEX CLEANING SYSTEMS
01.2020 - 06.2021
Floor Manager
ALL BOATS AND CARAVANS
12.2013 - 05.2020
Aged Carer
KINCARE
03.2011 - 07.2013
Delicatessen Clerk
IGA ROCKINGHAM
06.2010 - 01.2011
Sales Associate
BUNNINGS
08.2008 - 06.2010
Retail Cashier
SUPA IGA
09.2007 - 08.2008
Certificate III - Community Care
Flex Training
Certificate III - Aged Care
Flex Training
Year 11 -
Mandurah Baptist College
Similar Profiles
Georgia BadauGeorgia Badau
Scheduler at The Grout GuyScheduler at The Grout Guy
Ashley TotherowAshley Totherow
Invoicer at Grout Doctor Floor ServicesInvoicer at Grout Doctor Floor Services
Paul ColemanPaul Coleman
Owner at Grout ProOwner at Grout Pro