Desley Roxby
Innisfail
Summary
I have a solid and diverse work history, encompassing a varied range of roles and industries, demonstrating a unique combination of skills and personal attributes. I am equipped to deliver exceptional results through a solid foundation of administration, customer service, workplace safety and supervisory leadership skills. Ideally, my next role will value my communication and negotiation skills, proven success rapidly acquiring and applying new knowledge, skills and processes and my ability to consistently deliver results.
Kind Caregiver with experience addressing physical and emotional needs. Familiar with scheduling and managing appointments, coordinating household support, and offering caring companionship. Well-organized with medications and physically fit to handle any client need.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Individual Support Worker
Kytika Wellbeing
11.2023 - Current
- Working with NDIS Clients, I value building lasting connections with clients, providing dignity and respect in all my Services
- Provided daily personal care to elderly clients, including bathing and toileting.
- Encouraged clients to participate in activities such as physical therapy, social events, and arts and crafts.
- Transported clients to appointments and recreational outings.
- Assisted with range of motion exercises and other therapeutic activities under the guidance of a Physical Therapist or Occupational Therapist.
- Supported clients in medication management by reminding them when to take medications, providing assistance with opening containers., as needed.
- Collaborated with family members and healthcare providers on best practices for client care.
- Maintained accurate records of client progress, treatment plans, and any incidents that occurred during shifts.
- Organized living spaces according to safety standards, ensuring that items were not blocking pathways or creating hazards.
Individual Support Worker
Peak Plan Management
06.2019 - 01.2022
- Company Overview: working under the NDIS framework
- Provided daily personal care to elderly clients, including bathing and toileting.
- Assisted in the development of individualized care plans for each client.
- Transported clients to appointments and recreational outings.
- Assisted with range of motion exercises and other therapeutic activities under the guidance of a Physical Therapist or Occupational Therapist.
- Supported clients in medication management by reminding them when to take medications, providing assistance with opening containers., as needed.
- Maintained accurate records of client progress, treatment plans, and any incidents that occurred during shifts.
- Prepared meals according to dietary guidelines set forth by nutritionists or physicians; monitored food intake levels as necessary.
- Provided companionship through conversation and shared activities.
- Developed trusting relationships with both clients and their families.
- Nathan Higgins
Warehouse/Sales Support Parts Interpreter
NQAS Powered
06.2017 - 07.2020
- Company Overview: (Previously Cairns)
- Accountable for performing all function associated with an effective store front and warehouse
- Receipt, storage, issue and distribution of all goods to customers and branches
- Provide sales support to customers cross referencing part numbers
- Strong focus on building customer relations and satisfaction
- Maintain thorough records of all material movement, including accurate stocktaking counts and recounts on all inventories
- Problem Solving
- Recovery of documentation for Proof of delivery
- Manual handling and the use of lifting devices
- Cross Referencing parts, John Deere, Case, Bare-Co, Donaldson etc
- Active input into the workplace safety management systems, attend safety meetings
- Maintain a high level of housekeeping/workplace presentation
- (Previously Cairns)
- Proficient in all applications of Microsoft Office, Vantage, POS and Magento
- Ensuring strong customer relation with effective communication with all internal and external customers
- Actively contributing to a team environment, assisting team members when required
- Supervisor: Alan Gardner/Troy Cotter
Logistics Planner
BHP Billiton Olympic Dam
10.2007 - 03.2010
- Accountable for maintaining stock levels whilst verifying and tracking the performance of our contracted logistics provider
- Co-ordination of a minimum of 40 road train configuration to and from site on a daily basis
- Product level accountability, verification of receipt, issue and transfer of all bulk products to and from site
- Responsible for End of Month Reconciliation of all bulk products
- Verification of logistics records of delivery for payment
- Processing service entries and maintaining purchase orders for freight, shipping, port and destination charges for domestic and overseas freight
- Organizing the transport of Uranium Oxide including adherence to government legislation, site policy and procedures
- Strong focus on building customer relations with regular communication meetings to ensure customer satisfaction
- Strong problem solving and invoice query resolution skills
- Tracking and presenting information on product delivery
- Reviewing and updating work instructions/procedures
- OH & S Representative, chair/attend safety meetings
- Carry out Supervisor Task Audits, Workplace inspections
- Proficient in all applications of Microsoft Office, SAP, GSAP, Citect, Six Stigma and Chemwatch
- High level of Safety leadership skill with extensive knowledge in behavioural based safety
- Incident reporting, using the FPE system
- Involvement in ICAM investigations and Risk assessments
- Coordinator – Stuart Cormack
Distribution Operator
BHP Billiton Olympic Dam
12.2003 - 10.2007
- Accountable for performing all function associated with an effective warehouse, receipt, storage, issue and distribution of all materials within, to and from the warehouse
- Total of 220,000 stock receival and issue transactions per a year, Discharge of up to 120,000 tonne of freight a year, distribution of goods to over 100 delivery points across site
- Maintain thorough records of all material movement, including accurate stocktaking counts and recounts on all inventories
- Responsible for final transaction associated with stocktakes
- Approx
- 22,000 stock lines
- Problem Solving
- Recovery of documentation for Proof of delivery
- Manual handling and the use of lifting devices
- Hazardous Materials awareness and handling
- Sound knowledge of SAP, Microsoft suite, and ChemGold
- Acting SDO (Senior Distribution Operator) Senior member of team
- Active input into the Distribution Service Centre safety management systems
- OH & S Representative, chair/attend safety meetings
- Carry out Supervisor Task Audits, Workplace inspections
- Maintain a high level of housekeeping/workplace presentation
- Proficient in all applications of Microsoft Office, SAP, GSAP, Citect, Six Stigma and Chemwatch
- Working within ISO 9002 Quality System
- Ensuring strong customer relation with effective communication with all internal and external customers
- Actively contributing to a team environment, assisting team members when required
- Supervisor: Lorraine Whitlock/Tamara Kraack
Store Yard operator
Thiess (CSX Project)
07.2003 - 12.2003
- Responsible for the receipt, storage, issue and distribution of all materials used during the CSX construction
- Team Leader in charge of ensuring all daily material movement quotas, up to 60 tonnes a day
- Co-ordinate all truck movements on site, including to and from the Woomera module assembly hanger
- Stocktaking and Inventory control
- Area Safety Representative – attend safety meetings
- Responsible for holding tool box meetings
- Maintain a high level of housekeeping/workplace presentation
- Maintain strong customer relations within the construction team, encouraging active 2 way communication
- Ensuring prompt delivery and service, with acute attention given to daily material needs
- Supervisor: Mark Groom/Peter Hall
Machine Operator/Labourer
Gleeson Civil Engineering (EPE Project)
11.2002 - 07.2003
- Involved in all duties carried out by the Civil works team
- Earth moving and backfill
- Installation of underground services
- Task Hazard Analyst
- Pre-start checks on all machinery and work areas
- Company Safety Representative – attend site safety meetings
Education
Certificate 3 Individual Support - Health Care Management
MiHaven Training
Cairns07-2024
Massage Therapist - Health And Wellness
Institute of Feminine Arts
Gold Coast07-2020
Skills
- Mobility Assistance
- Behavioral support
- Personal care assistance
- Safety awareness
- Disability Awareness
- Nutrition and meal planning
- First-aid and CPR
- Housekeeping and laundry
- Recreational Activities
- Documentation
Certification
- Drivers License
- Cert. 3 Individual Support
- Integrative Massage Therapist
- Holistic Women's Health Coach
- Responsible Service Alcohol
- Forklift (LF)
- First Aid/CPR
- Yellow and Blue Cards
References
- Tiani Keller, 0412776531
- James Trigue, 0400694996
Professionalreferences
- Nathan Higgins, 0447240232
- Stuart Cormack, 0418801146
- Alan Gardner, 0457755321
Timeline
Individual Support Worker
Kytika Wellbeing
11.2023 - Current
Individual Support Worker
Peak Plan Management
06.2019 - 01.2022
Warehouse/Sales Support Parts Interpreter
NQAS Powered
06.2017 - 07.2020
Logistics Planner
BHP Billiton Olympic Dam
10.2007 - 03.2010
Distribution Operator
BHP Billiton Olympic Dam
12.2003 - 10.2007
Store Yard operator
Thiess (CSX Project)
07.2003 - 12.2003
Machine Operator/Labourer
Gleeson Civil Engineering (EPE Project)
11.2002 - 07.2003
Certificate 3 Individual Support - Health Care Management
MiHaven Training
Massage Therapist - Health And Wellness
Institute of Feminine Arts
- Drivers License
- Cert. 3 Individual Support
- Integrative Massage Therapist
- Holistic Women's Health Coach
- Responsible Service Alcohol
- Forklift (LF)
- First Aid/CPR
- Yellow and Blue Cards
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