Despina-Demi Koutelis
Kingsford,NSW
Summary
Comprehensive Artefact Analyst offering proficiency in document analysis and editing permanent records. Excellent management and problem-solving skills with outstanding research and analysis abilities. Committed to learning, developing skills in Artefact Analysis and team contribution. Self-directed and energetic with superior performance in both autonomous or collaborative environments working independently and collaborating with others on group projects.
Overview
2
2
years of professional experience
Work History
Volunteer- Artefact Analysis
National Library Of Australia
Online, NSW
01.2022 - Current
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Identified issues, analyzed information and provided solutions to problems.
- Resolved problems, improved operations and provided exceptional service.
- Improved operations through consistent hard work and dedication.
- Exceeded goals through effective task prioritization and great work ethic.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
Retail Store Manager
YD
Roselands, NSW
08.2021 - Current
- Managed store organization, maintenance and purchasing functions.
- Trained team members in successful strategies to meet operational and sales targets.
- Resolved customer service issues promptly.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs.
- Completed routine store inventories.
- Optimized store displays and appearance via strategic merchandising.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Established and optimized schedules to keep coverage and service in line with forecasted demands.
- Answered questions about store policies and addressed customer concerns.
- Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback and rewarding superior performance.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Assessed sales reports to identify and enhance sales performance, support inventory oversight and capitalize on emerging trends.
- Multiplied earnings through sales goal achievement, customer service improvements and commitment to team objectives.
Education
Bachelor of Arts - History
University of Notre Dame
Sydney03.2023
Skills
- MS Office
- Self-Motivated
- Decision-Making
- Teambuilding
- Written Communication
- Attention to Detail
- Cultural Awareness
- Analytical and Critical Thinking
- Excellent Communication
- Planning and Coordination
- Teamwork and Collaboration
Timeline
Volunteer- Artefact Analysis
National Library Of Australia
01.2022 - Current
Retail Store Manager
YD
08.2021 - Current
Bachelor of Arts - History
University of Notre Dame
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