Destani Kissin-casey
Brisbane,QLD
Summary
Dynamic and results-oriented professional with a proven track record at McDonald's, excelling in customer service excellence and conflict resolution. Recognized for enhancing operational efficiency and fostering a welcoming environment, I effectively collaborated with team members to ensure prompt service and address customer concerns, delivering an enjoyable dining experience.
Overview
1
1
year of professional experience
Work History
crew member
McDonalds
Brisbane, QLD
11.2024 - Current
- Maintained cleanliness of workstations and dining areas to create welcoming environment.
- Assisted customers with orders, delivering prompt and friendly service at counter.
- Accurately processed cash register transactions while ensuring customer satisfaction.
- Collaborated with team members to expedite meal preparation during peak hours.
- Stocked supplies and ingredients to enhance operational efficiency throughout shifts.
- Executed cashier duties including taking orders, collecting payments, and providing change.
- Addressed customer complaints professionally to uphold positive atmosphere for guests.
- Delivered exceptional customer service to foster enjoyable dining experience.
Education
Some College (No Degree) -
Mueller College
Rothwell, QLDSkills
- Customer service excellence
- Time management
- Team collaboration
- Communication skills
- Conflict resolution
- Numeracy skills
- Patience and composure
- Professional demeanor
- Customer complaint resolution
Affiliations
- Served as captain across all school touch teams for the past two years, leading by example both on and off the field Responsible for team coordination, communication, and motivating players during training and competitions. Developed strong leadership, teamwork, and conflict resolution skills while contributing to a positive and competitive team culture. I also coach the Primary Classics touch team each year, supporting younger players in developing their skills and confidence, and fostering a love for the sport.
Timeline
crew member
McDonalds
11.2024 - Current
Some College (No Degree) -
Mueller College