Summary
Work History
Education
Skills
References
Affiliations
Timeline
Generic

DESTINI PAPALII

Darwin,Australia

Summary

Forward-thinking Office Administrator with a diverse background of over 18 years office experience. Specialising in administrative and project support, exceptional interpersonal skills and event planning. Motivated and trustworthy, with an ability to learn quickly, problem solve and adapt with ease to complete tasks with professionalism.

Work History

Asset Management Arts and Culture Officer

NTG
Darwin, NT
2023 - Current
  • Assist with the management of facilities and operational services required within the unit.
  • Provided administrative support to the Asset Management Arts and Culture Manager and Unit including procurement, infrastructure and finance.
  • Provide assistance with procurement processes for license agreements, contract administration and approved projects.
  • Developed and strengthened internal and external client relationships with advisory services and maintenance leased assets used by non-government organisations. response to requests, enquiries and complaints in a timely manner.

Exec. Assistant to the Snr. Director Infrstructure

Department of Territory Families
Darwin, NT
2018 - 2019
  • Compiled and tracked project documents through phases and coordinated project meetings which kept parties informed of project progress.
  • Monitored communication channels in and out of the Senior Executive’s office, including: telephone and email enquiries, screening calls and delivering messages in a timely manner.
  • Managing a range of procurement functions including travel arrangements, purchasing and processing credit card transactions.
  • Liaise in a discreet and confidential manner with a wide range of people including but not limited to; all levels of staff within the agency, external stakeholders and the general public.

Exec.Assistant to the Snr. Director Infrastructure

Department of Tourism, Sports and Culture
Darwin, NT
2017 - 2018
  • Provide comprehensive administrative and secretariat support to the Senior Director of Infrastructure, including administrative coordination for steering committees and meetings.
  • Maintaining administrative systems, registers, processes, databases and record management.
  • Providing high level secretarial support including minute taking and logistical support to working groups, committees and emergency events.

Infrastructure Support Officer

Department of Education - NTG
Darwin, NT
2018 - 2018
  • Reported building maintenance issues on behalf of staff, coordinated trades and oversaw works to completion.
  • Coordinated efficient maintenance schedules to keep a safe and efficient work environment for building staff and schools.
  • Provided diverse clerical support to Infrastructure executives, managed correspondence, answered telephone calls and tracked documentation.

Ground Transport Coordinator

Darwin International Airport
Darwin, NT
2015 - 2017
  • Coordination of ground transport administration and customer service for all ground transport enquires.
  • Oversaw large ground transport projects with regular updates to executives, ground transport operators and external clients.
  • Collaborated with internal teams to support long-term research, marketing and ad hoc projects.

Client Relations Manager

Servcorp
Melbourne, VIC
2012 - 2014
  • Established new and maintained existing client relationships by cultivating open and positive dialogue, delivering high-quality service and following up after sales close.
  • Received, responded to and resolved customer issues or complaints quickly, resulting in increased client satisfaction.
  • Maintained long-term, profitable relationships with clients through problem solving, issue resolution and recommendation of new products and services.

Education

Certificate III - Business (Office Administration)

Northern Territory University
Darwin
01-2000

Completion of Year 12 -

Casuarina Senior College
Darwin
01-2019

Skills

  • Administration support skills
  • Excellent communication skills
  • Client/Customer service focused
  • Scheduling and event planning skills
  • Dictation, editing and proofreading skills
  • 79 WPM

References

Leanne Taylor - Northern Territory Government

e: leanne.taylor@nt.gov.au

Natasha Wilkinson - Darwin International Airport

m: 0410 654 159

Nevenka Samrakoon - Servcorp Melbourne

e: frompariswithlove17@gmail.com

Affiliations

  • Cultural music and dance
  • Community volunteer
  • Travel, language and learning about new cultures

Timeline

Asset Management Arts and Culture Officer

NTG
2023 - Current

Exec. Assistant to the Snr. Director Infrstructure

Department of Territory Families
2018 - 2019

Exec.Assistant to the Snr. Director Infrastructure

Department of Tourism, Sports and Culture
2017 - 2018

Infrastructure Support Officer

Department of Education - NTG
2018 - 2018

Ground Transport Coordinator

Darwin International Airport
2015 - 2017

Client Relations Manager

Servcorp
2012 - 2014

Certificate III - Business (Office Administration)

Northern Territory University

Completion of Year 12 -

Casuarina Senior College

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DESTINI PAPALII