Destiny Bruce
Sunshine Coast,QLD
Summary
Skilled in safe driving and problem-solving, I significantly enhanced operational efficiency at MIDWEST PIPELINES. My strong work ethic and critical thinking abilities led to improved safety and productivity across roles, from driving haul trucks to customer service at Uhaul, where I boosted loyalty through exceptional guest engagement and conflict resolution.
Overview
3
3
years of professional experience
Work History
Haul Truck Driver
MIDWEST PIPELINES
Chilliwack, BC
06.2023 - 12.2023
- Enhanced operational efficiency by conducting pre-shift inspections and maintenance checks on haul trucks.
- Maintained high levels of safety awareness, performing regular hazard assessments and reporting any issues promptly to management.
- Reduced downtime with consistent adherence to safety regulations and standard operating procedures.
- Streamlined communication between departments by effectively utilizing radios for clear transmission of essential information during work shifts.
Laborer Operator
Twin Valley Contracting
Kamloops, BC
01.2022 - 06.2023
- Supported team members by sharing knowledge of proper tool usage, safety procedures, and other essential skills for job success.
- Operated range of heavy equipment on regular basis with advanced skill.
- Assisted in the successful completion of various construction projects, contributing to a safe and productive work environment.
- Promoted a positive working environment by fostering open communication between team members and demonstrating strong leadership skills when necessary.
Enviromental Work
Pathfinder Endeavours
Kamloops, BC
04.2021 - 01.2022
- Optimized scheduling for herbicide applications based on weather conditions, minimizing drift issues and maximizing effectiveness.
- Assisted in the development of integrated pest management strategies, combining chemical control methods with other tactics.
- Minimized off-target damage by carefully selecting appropriate nozzles, pressure settings, and spray patterns during applications.
Customer Service Representative
Uhaul Moving And Storage
Kamloops, BC
10.2020 - 04.2021
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Education
High School Diploma -
Fort Nelson Secondary School
Fort Nelson, BC 06.2019
Skills
- Safe Driving
- Safe Driving Practices
- Problem-solving abilities
- Critical Thinking
- Strong Work Ethic
- Cash Handling
- Guest Engagement
Timeline
Haul Truck Driver
MIDWEST PIPELINES
06.2023 - 12.2023
Laborer Operator
Twin Valley Contracting
01.2022 - 06.2023
Enviromental Work
Pathfinder Endeavours
04.2021 - 01.2022
Customer Service Representative
Uhaul Moving And Storage
10.2020 - 04.2021
High School Diploma -
Fort Nelson Secondary School