Destiny Russell

1. Assistant Dance Manager

• Supervised and managed all aspects of dancers performances and interactions with patrons to ensure compliance with club policies and liquor licencing regulations
• Opened the club and conducted daily cash handling procedures, including counting tills and ensuring accuracy of financial transactions
• Prepared nightly reports and communicated relevant information and issues to other management and owners
• implemented strategies such as rakes throughout the night to monitor and control cash flow to minimize risk associated with excessive cash on hand
• Conducted auditions for potential new dancers, assessing skills and suitability for the club environment
• Oversaw Lap dances to ensure adherence to club rules and regulations, prioritising the safety and well being of both dancers and Patrons
• If dancers were having issues with customers breaking the rules, I would step in to de-escalate the situation. If they did not comply or if i sensed a potential escalation, I would take appropriate measures to ensure safety, including contacting security to handle the situation effectively and prevent any harm to individuals involved or escalation of aggression from Patrons
• Leveraged problem- Solving abilities to address customer and employee concerns promptly and effectively, prioritising conflict resolution and maintaining customer satisfaction
• Additionally I am versatile and adapt at multitasking, seamlessly transitioning between roles as a waitress, Controller, and receptionist as required. I also excel as a bartender, not only in Hollywood but also in various other venues owned by the establishment. My adaptability allows me to thrive in diverse environments and effectively tackle any tasks assigned to me.

• Acted as a team leader in group projects, delegating tasks and providing feedback.
• Developed and maintained courteous and effective working relationships.
• Excellent communication skills, both verbal and written.
• Strengthened communication skills through regular interactions with others
• Assisted other team members to achieve goals.
• Trained employees in time management and proper ways to complete job duties
• took orders, prepared meals and collected payments
• Pitched in to help with various job tasks, fill in for sick employees and complete tasks
• Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
• Contributed to team efficiency by cross-training in various roles such as barista, cashier, and food preparer.
• Displayed calm and friendly demeanour when addressing and resolving customer issues and complaints.

• Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
• Improved safety standards by adhering to proper food handling procedures and consistently monitoring expiration dates.
• Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
• Supported and assisted team members in handling guest inquiries and requests and in resolving guest complaints.
• Greeted and seated guests to provide friendly and welcoming experience.
• Promoted a positive work environment through clear communication, teamwork, and mutual respect among colleagues.
• Provided support during events or catering functions, working closely with event coordinators to meet specific requirements for successful execution.

• Listened to customer needs and desires to identify and recommend optimal products.
• Stocked merchandise, clearly labelling items, and arranging according to size or colour.
• Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
• Actively engaged customers to provide general assistance and information on store merchandise.
• Supported loss prevention goals by monitoring shopper behaviours