Dev Bharakhada
Tarneit,VIC
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing, collecting and distributing messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities. Talented Scheduler with a hardworking mentality and an organized approach. Familiar with compliance and documentation requirements.
Overview
7
7
years of professional experience
Work History
Scheduling Specialist
Service Stream - Unify Services (nbn)
07.2023 - Current
- Organized, maintained and updated information in SNOW databases.
- Developed strong relationships with technicians and field supervisors fostering an atmosphere of trust that facilitated open dialogue about scheduling preferences or concerns.
- Updated senior schedulers, team leaders and field supervisors with latest information and concerns as promptly as possible.
- Generated relevant orders and accompanying documentation with efficiency.
- Resolved customer problems and complaints.
Voice Picker
Primary Connect
02.2022 - 07.2023
- Consistently met or exceeded daily performance goals through effective use of voice-directed technology.
- Reduced shipping errors by thoroughly checking each item before packaging for shipment.
- Safely and securely loaded items to prevent damage during transport.
- Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines.
Pick/Packer
HelloFresh
06.2021 - 11.2021
- Assisted supervisors with special projects as needed, showcasing versatility and commitment to overall team success. New daily duties involved overseeing packed boxes, ensuring they are up to standard, correctly taping them as well as fixing the tape machine if faulty.
- Maintained store assets with effective loss prevention strategies.
- Maintained a clean and safe work environment, adhering to established safety protocols and procedures.
Delivery Driver
Dominos
03.2021 - 06.2021
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Operated vehicle safely in highly congested areas with no traffic violations.
Container Unloader
Scalzo Warehouse
01.2021 - 03.2021
- Unloaded containers of various products onto pallets neatly and efficiently
- Communicated effectively with supervisors and colleagues, providing updates on progress and addressing any issues promptly.
- Operated equipment while observing standard safety procedures.
- Streamlined the unloading process for faster turnaround times, leading to increased productivity.
Front Counter/Drive Thru/ Burger Room
Hungry Jacks
09.2018 - 03.2020
- Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced environment.
- Maintained cleanliness and organization of the dining area, ensuring a pleasant atmosphere for customers.
- Assisted in training new employees, ensuring they quickly became proficient in their roles and responsibilities.
- Managed cash register transactions, balancing the till at the end of each shift with consistent accuracy.
Customer Service
FVG
07.2017 - 08.2018
- Worked flexible hours across night, weekend, and holiday shifts.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Proven ability to learn quickly and adapt to new situations.
Education
Bachelor of Science - Psychology
Swinburne University of Technology
11.2024
Good News Lutheran College
Kingsville Primary
11.2011
Skills
- Fast learner
- Great Communicator
- Self - Motivation
- Ability to work under pressure
- Leadership
- Team Player
- Customer service
- Adaptability
- Reliability
- Initiative
Work Objective
To gain employment in a challenging environment and work for a company where I will learn and improve upon various skills
References
Aaron Choo - Team Leader - 0400 938 115
Timeline
Scheduling Specialist
Service Stream - Unify Services (nbn)
07.2023 - Current
Voice Picker
Primary Connect
02.2022 - 07.2023
Pick/Packer
HelloFresh
06.2021 - 11.2021
Delivery Driver
Dominos
03.2021 - 06.2021
Container Unloader
Scalzo Warehouse
01.2021 - 03.2021
Front Counter/Drive Thru/ Burger Room
Hungry Jacks
09.2018 - 03.2020
Customer Service
FVG
07.2017 - 08.2018
Bachelor of Science - Psychology
Swinburne University of Technology
Good News Lutheran College
Kingsville Primary
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