Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic
Dev .

Dev .

Sydney

Summary

Dedicated and detail-oriented professional with over a year of experience at TGL Tobacconist, where I honed customer service, sales, and inventory management skills. In addition to my role in a fast-paced retail environment, I am currently pursuing a Bachelor of Community Service, building a strong foundation in client support, crisis intervention, and community engagement. Skilled in time management, problem-solving, and effective communication, with a commitment to delivering excellent service and creating positive outcomes for both customers and communities. Eager to leverage my diverse skill set in a dynamic role where I can contribute to operational success and community well-being.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Deep Cleaner

Mittran Da Dhaba
Sydney
01.2025 - Current

1. Ensured high sanitation standards and compliance with health regulations.

2. Improved operational efficiency by maintaining and cleaning equipment.

3. Enhanced customer satisfaction by providing a clean and welcoming environment.

Cleaning Assistant

Clean Property Care
Sydney
12.2023 - 01.2025
  • Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions.
  • Scrubbed bathrooms, removing soap scum, mold and excess dirt from sinks and shower area.
  • Addressed minor maintenance issues, reporting more serious conditions to supervisors for attention from maintenance technicians.
  • Assisted with special projects such as deep-cleaning windows.
  • Responded promptly to requests from customers or staff members.
  • Cleaned bathrooms, including toilets, sinks and mirrors.
  • Efficiently managed time between multiple tasks throughout the day.

Customer Service Manager

TGL Tobacconist
Sydney
01.2023 - 03.2024
  • Analyzed business performance data and forecasted business results for upper management.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Conducted regular training sessions for staff on new products, services, and customer service techniques.
  • Recruited and trained new employees to meet job requirements.
  • Delegated work to staff, setting priorities and goals.

Education

Bachelor of Social Work - Health And Community

Stott College
Barrangroo
02-2027

Skills

  • Attention to Detail – Ensuring thorough cleaning and sanitation of restaurant areas while maintaining a high level of cleanliness in your community service roles

Time Management – Efficiently completing deep cleaning tasks after restaurant hours and managing academic deadlines in your community service program

Communication Skills – Interacting effectively with restaurant staff during cleaning and with clients or community members in a social service context

Problem Solving & Crisis Management – Addressing cleaning challenges or emergency situations in the restaurant and applying these problem-solving skills in community service work

Cultural Competency – Working with diverse individuals in both restaurant settings and community service roles, ensuring respectful and inclusive interactions

Certification

  • Working with children check
  • NDIS SCREEN CHECK
  • First Aid Certification

Languages

Hindi
First Language
English
Intermediate (B1)
B1

References

References available upon request.

Timeline

Deep Cleaner

Mittran Da Dhaba
01.2025 - Current

Cleaning Assistant

Clean Property Care
12.2023 - 01.2025

Customer Service Manager

TGL Tobacconist
01.2023 - 03.2024

Bachelor of Social Work - Health And Community

Stott College
Dev .