Devamsh Rayala
Yarraville,VIC
Summary
Focused Assistant Store Manager known for creating stunning merchandise displays and improving revenue for location. Offering exemplary writing and oral communication skills. Experience in diverse retail environments. Accomplished customer service skilled at building atmosphere of collaboration and performance excellence to provide every customer with exceptional experiences and promote brand loyalty. Effectively oversee and align processes with dynamic conditions while increasing efficiency and maximizing profits. Motivational leader skilled at building relationships with customers, employees and senior management.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Assistant Store Manager
Woolworths
01.2024 - Current
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement
- Maintained positive customer relationships by responding quickly to customer service inquiries
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings
- Walked through store areas to identify and proactively resolve issues negatively impacting operations
Customer Service Officer
StarTrack - Melbourne
01.2023 - 12.2023
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Assisted call-in customers with questions and orders.
- Completed data entry to record call notes, suggestions and questions.
- Responded to customer requests for products, services, and company information.
Store manager
Domino's pizza
03.2020 - 12.2022
- Developed and maintained strong relationships with suppliers to ensure timely delivery of products
- Created weekly and monthly reports to track store performance and identify potential issues
- Analyzed store performance data to identify areas of improvement and develop strategies to increase efficiency
- Achieved store sales targets by 75% through innovative promotional campaigns and strategic pricing
- Led the store to achieve a 5-star health and safety rating.
Sales assistant
Connor
11.2021 - 02.2022
- Greeted customers in a friendly and professional manner
- Created reports and documents as requested by the office manager
- Learned and followed all store policies and procedures, resulting in fewer mistakes and improved customer service
- Handled customer complaints calmly and professionally, resolving customer issues in a timely manner
- Assisted customers with locating items and providing product information.
Education
Masters of information technology -
Torrens University
Melbourne, VIC01.2023
Skills
- Effective Time Management Expert
- Ability to Multitask Expert
- Communication Skills Expert
- Fast Learner Expert
- Ability to Work Under Pressure Expert
- Ability to Work in a Team Expert
- Effective Team Leader Expert
Certification
melbourne RSA - Responsible service of alcohol
Languages
English Native speaker
Hindi Native speaker
Personal Information
Title: Assistant Manager
Timeline
Assistant Store Manager
Woolworths
01.2024 - Current
Customer Service Officer
StarTrack - Melbourne
01.2023 - 12.2023
Sales assistant
Connor
11.2021 - 02.2022
Store manager
Domino's pizza
03.2020 - 12.2022
Masters of information technology -
Torrens University
Similar Profiles
Stefano BettiniStefano Bettini
Work Experience Crew Member at WoolworthsWork Experience Crew Member at Woolworths
Pritam RahaPritam Raha
Team Member at WoolworthsTeam Member at Woolworths
Ahzmahish Begum MohamedAhzmahish Begum Mohamed
Store Administrator: HR & Finance at WoolworthsStore Administrator: HR & Finance at Woolworths
Connor MontgomeryConnor Montgomery
Team Member at WoolworthsTeam Member at Woolworths
ANGIE CATALINA GRANADA AGUIRREANGIE CATALINA GRANADA AGUIRRE
Entrepreneur at Small Business OwnerEntrepreneur at Small Business Owner