Devancee Nanayakkara
Glen Iris,VIC
Summary
Dynamic Sri Lankan citizen with a robust background in operational coordination and management. Strong independence and self-confidence complement extensive experience as a team player, equipped with exceptional interpersonal skills and a deep understanding of cross-cultural dynamics. Proven ability to efficiently handle multiple tasks and maintain composure under pressure, ensuring optimal performance in fast-paced environments. Committed to driving organizational success through effective collaboration and strategic problem-solving.
Experienced with sales operations and administrative support, ensuring optimal workflow and efficiency. Utilizes CRM systems and communication skills to streamline processes and enhance team performance. Track record of fostering collaboration and adapting to changing business demands, ensuring consistent results.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Sales / Operations
SpudBar Chevron
05.2025 - Current
Achievements/Tasks
- Customer service/ front of the house
- Cashier
- Back of the house
- Streamlined sales operations for improved efficiency, resulting in reduced costs and increased profits.
- Monitored inventory levels closely, working with supply chain partners to ensure timely replenishment of stocks as needed for uninterrupted sales operations.
- Mentored new hires on best practices for nursery sales operations, fostering a cohesive team atmosphere conducive to success.
- Contact: Adhiraaj - 0450 572 403
Housekeeper
The Jungle Village Pty Ltd
10.2025 - 11.2025
- Assisted with inventory management of cleaning supplies and equipment.
- Followed safety protocols to ensure a hazard-free environment for guests and staff.
- Maintained cleanliness and organization of guest rooms and common areas.
- Adapted quickly to changing priorities and special requests from guests.
- Supported team members in deep cleaning projects during peak seasons.
- Communicated effectively with guests to address concerns or service requests.
- Implemented efficient cleaning routines, enhancing overall guest satisfaction ratings.
Customer service role
Soorya Sri Lankan & Asian Grocery Store
10.2024 - 11.2024
Achievements/Tasks
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Customer service role
- Shelf restocking
- Contact: Carmel - 0415 201909
Education
Bachelor of Psychological Science -
Deakin University
Burwood, Australia01.2026
Skills
- Skilled in utilizing multiple software packages
- Highly skilled and experienced in coordination and administration tasks/ Bookkeeping
- Ability to manage customers productively
- Excellent verbal/ written communication
- Confidence
- Ability to arrange and coordinate any event
- Problem-solving abilities
- Critical Thinking
- Good Collaborative Nature/ Management
- Able to Improvise
- Dedicated to Improve/ Self-learn
- Sales operations software
Certification
Liquor Control Victoria Responsible Service of Alcohol (RSA)
LANGUAGES
English - Full Professional Proficiency
Sinhala (Native Language) - Native or Bilingual Proficiency
Timeline
Housekeeper
The Jungle Village Pty Ltd
10.2025 - 11.2025
Sales / Operations
SpudBar Chevron
05.2025 - Current
Customer service role
Soorya Sri Lankan & Asian Grocery Store
10.2024 - 11.2024
Bachelor of Psychological Science -
Deakin University