Experienced Customer Service Supervisor with unmatched customer service record and successful strategic development. Possessing strong working relationships with teams to boost performance and meet objectives, seeking a role in customer service within government and private sectors to take on added responsibilities.
• The operation of cash registers and making reports for POS count
• Being able to appropriately address customer queries and concerns
• Think quickly on my feet to appropriately problem solve arising situations
• Delegating tasks and ensuring the training of the team members are up to date
• Assisting the team by performing the tasks with them while taking care of the safety of team members and adhering to company policies
KPI monitoring
Problem solving
Team management
Ability To Schedule
Sales coaching
Customer service
Ability To Work Independently
Organize And Manage
Leadership
Planning And Organizing
Available on Request