Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Devarshi Chudasama

Aranda,Canberra

Summary

Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement. Friendly Barista with great people skills and sales experience. Dedicated to creating personalized customer experiences while offering expertise in coffee production, and preparation. Strong knowledge of roasting and brewing, with enthusiasm for promoting sustainable and fair-trade coffee.

Overview

2
2
years of professional experience

Work History

Shift Leader

Guzman Y Gomez
03.2022 - Current
  • Improved team productivity by implementing efficient scheduling and task delegation methods.
  • Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Streamlined inventory management processes, leading to reduced waste and optimized stock levels.
  • Boosted overall sales with effective upselling techniques and exceptional product knowledge.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.

Barista

Cafe Cherry Beans
03.2022 - 04.2024
  • Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.
  • Collaborated with management to plan promotional events or seasonal menu items that attracted new clientele.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Implemented sustainable practices such as waste reduction initiatives, contributing to the cafe''s environmental responsibility goals.

Education

Bachelor of Science - Information Technology

University of Canberra
Canberra, ACT
11.2025

Skills

  • Customer Service Management
  • Operations Support
  • Production Reporting
  • Equipment Troubleshooting
  • Team Leadership
  • Positive Attitude
  • Cash Handling
  • Staff Training and Development
  • Assigning Work
  • POS System Operation
  • Rules Enforcement
  • Decision-Making

Accomplishments

  • Resolved product issue through consumer testing.
  • Achieved employee of the month through effectively helping to our team.

Timeline

Shift Leader

Guzman Y Gomez
03.2022 - Current

Barista

Cafe Cherry Beans
03.2022 - 04.2024

Bachelor of Science - Information Technology

University of Canberra

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Devarshi Chudasama