Dev Dharmeshbhai DALAL
Hughesdale
Summary
Dynamic Customer Service Representative with a proven track record at Unipath Specialty Laboratory, excelling in resolving inquiries and enhancing service protocols. Skilled in data entry and active listening, I effectively processed laboratory test orders, ensuring timely results and fostering customer satisfaction. Committed to delivering exceptional service and improving operational efficiency.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
Unipath Speciality Laboratory
10.2024 - 05.2025
- Resolved customer inquiries efficiently through phone and email communication
- Maintained accurate records of customer interactions within electronic database
- Assisted in processing laboratory test orders, ensuring timely delivery of results
- Collaborated with team members to enhance customer service protocols
Education
Bachelor of Science - Biotechlogy
Veer Narmad South Gujarat University
Surat, Gujarat05.2024
Skills
- Customer service
- Active listening
- Critical thinking
- Data entry
- Computer proficiency
- Microsoft Excel
Reference
Ketan Patel
+61 432 525 500
Timeline
Customer Service Representative
Unipath Speciality Laboratory
10.2024 - 05.2025
Bachelor of Science - Biotechlogy
Veer Narmad South Gujarat University
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