Devesh Gautam
Clayton South,VIC
Summary
To leverage skills and experience in [your field or industry] to contribute to the continuous improvement and success of the organization. Committed to setting high standards and driving quality within the network through dedicated performance and innovation.
Overview
4
4
years of professional experience
Work History
Senior Associate
Concentrix Services Pvt Ltd
GURUGRAM, HARYANA
03.2021 - 01.2022
- Boosted customer satisfaction by 25% and reduced operational costs by 30% through process improvements and team leadership.
Passenger Service Executive
Celebi Airport Services India
DELHI ,INDIA
12.2018 - 02.2021
- Enhanced passenger satisfaction by 95% and managed check-in and boarding processes efficiently.
International Process Analyst
Interglobe Technology
DELHI INDIA
11.2017 - 06.2018
- Improved international process efficiency by 15% and reduced errors by 20% through process analysis and documentation.
Education
Diploma in Flight Steward Course -
Frankfinn Institute
01.2016
Diploma in Microsoft Office & C -
Adarsh Computer Institute
01.2016
High School (12th Grade) -
Sarvodaya Bal Vidyalaya, CBSE Board
01.2015
Intermediate (10th Grade) -
Sarvodaya Bal Vidyalaya, CBSE Board
01.2013
Skills
- Fast Learning
- Able to work under pressure
- Patience
- Performance monitoring
- Training and mentoring
- Customer Service
- MS Office
- New Hire Training
Languages
English
Hindi
Personal Information
- Passport Number: Z3776374
- Date of Birth: 04/24/98
- Nationality: Indian
- Marital Status: Single
Extracurricular Activities
Won gold medal in JUDO competition zonal level. 3rd position in 46th youth Parliament competition held in Delhi.
Attributes
- Eager to Learn: Open to acquiring new skills and knowledge to adapt and grow professionally.
- Problem-Solving: Strong analytical abilities with a knack for resolving complex issues efficiently.
- Effective Communicator: Excellent communication skills combined with a positive attitude.
- Quick Learner: Capable of swiftly grasping new concepts and technologies.
Hobbies and Interests
- Swimming.
- Exploring different places, interacting with people, accepting challenges.
Disclaimer
I hereby declare that the above information given by me is true to the best of my knowledge.
Timeline
Senior Associate
Concentrix Services Pvt Ltd
03.2021 - 01.2022
Passenger Service Executive
Celebi Airport Services India
12.2018 - 02.2021
International Process Analyst
Interglobe Technology
11.2017 - 06.2018
Diploma in Flight Steward Course -
Frankfinn Institute
Diploma in Microsoft Office & C -
Adarsh Computer Institute
High School (12th Grade) -
Sarvodaya Bal Vidyalaya, CBSE Board
Intermediate (10th Grade) -
Sarvodaya Bal Vidyalaya, CBSE Board