Results-driven Learning & Development Specialist with extensive experience in organizational development, leadership training, HR processes, and employee onboarding. Adept at designing and delivering blended learning programs, developing HR frameworks, and fostering a culture of continuous improvement. Skilled in stakeholder collaboration, instructional design, and performance management, with a proven track record of enhancing workforce capabilities and driving operational excellence.
Overview
9
9
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work History
HR Partner – Learning and Wellness
Australian College of Rural and remote Medicine
06.2024 - Current
Company Overview: Medical College
Support end-to-end HR generalist processes, ensuring accurate HR records management through the College’s HR System (Employee Connect).
Establish and maintain an integrated Learning Management System (LMS) using HRIS and MS Teams to enhance employee training and development.
Design and implement a strategic and operationally aligned learning program, including a structured training calendar for College employees.
Develop an Onboarding Module to streamline the induction process and improve employee experience.
Create a Training Model for Training Program Advisors to enhance program delivery and effectiveness.
Coordinate and facilitate training and support sessions for college staff, ensuring continuous professional development.
Manage a low volume of workers' compensation and return-to-work processes with compliance and care.
Lead wellness initiatives, including workshops, training sessions, and wellness newsletters, to promote employee well-being.
Provide first-level pastoral care and wellness support to staff and members (Rural GPs), fostering a supportive work environment.
Develop comprehensive training frameworks and robust learning systems to enhance the effectiveness of educational programs across the College.
People & Capability Advisor
Fonterra Brands NZ
02.2023 - 05.2024
Company Overview: Dairy Manufacturer
Developed NZ standard Compliance Matrix across FBNZ
Initiated, rolled out and completed NZ standard level 4 Certification for Operational staff as part of continuous professional development
Developed job code standards across logistics and operations to establish effective remuneration policies
Developing a regulatory framework that integrates technical training requirements into a capability program
Developing and delivering an effective onboarding and induction program for all the staff across Supply chain and logistics
Reporting on monthly core compliance learning and communicate the impact to stakeholders
Drive a culture of continuous professional development
Enabling the growth of workplace talent by coordinating with external training agencies, polytechnic and tertiary institutions
Dairy Manufacturer
Learning & Development Specialist
Compass Group NZ
10.2021 - 01.2023
Company Overview: Food and Services
Developed and established Leadership Development Programme for Middle Level Management
Developing and delivering an effective Onboarding solution for different levels of Management including the Leadership Team
Effective delivery of Leadership Training Programmes for middle level and senior level management
Work with external qualification providers and support staff to ensure enrolment and certifications are completed on time
Ongoing process improvement and content development to suit the standards of different business units and sectors
Work with different sector leads to ensure the necessary training and development support is provided to staff across the sectors
Identify learning needs of sectors and provide solutions based on business commitment and best practice strategy across sectors
Develop a learning strategy based on targeted business improvement and client feedback
Maintaining strong relationships with external vendors and stakeholders
Involved extensive travel to other sites across the country
Food and Services
Learning, Development and HR Lead
solarZero NZ
04.2017 - 10.2021
Company Overview: Renewable Energy
Workplace Mental health and Wellbeing Programme
Onboarding and Induction Process
Develop strategy and plans to deliver a modern, effective, self-enabled learning environment
Supporting leaders with performance reviews, learning and development plans and finding positive outcomes to employment relations matters
Coach and mentor various stakeholders in performance management, one to one coaching and implementation of HR policies
Process road mapping and successful end to end implementation of change of process
Developed and implemented effective blended as well as self-learning programs
Contribute to cultivate a culture of high performance and transparency
Schedule and deliver extensive training sessions for all levels of staff
Involved extensive travel to other sites across the country
Renewable Energy
Project Specialist
Vodafone NZ
12.2015 - 03.2017
Company Overview: Telecommunication
Designed and published training guides relevant to the project for internal and stakeholder use
Develop project plans, timelines, and budgets in collaboration with stakeholders
Coordinate project activities, ensuring alignment with organizational goals and objectives
Facilitate communication between project teams, internal departments, and external partners
Address and resolve any issues or concerns raised by stakeholders
Identify opportunities for process improvements and efficiency gains
Create and update project reports, status updates, and documentation as required
Telecommunication
Education
Postgraduate Diploma in Business Administration - HR and Organisational Development
Led the development and implementation of a compliance training framework for Fonterra, ensuring adherence to industry regulations and internal policies. Designed and delivered targeted training programs to 150 operational staff, reducing compliance incidents by 67% and significantly improving audit readiness. Successfully streamlined processes, increasing employee engagement and understanding of compliance requirements, and contributing to a culture of regulatory excellence.
Developed and implemented a comprehensive Mental Health and Wellbeing program for SolarZero, raising awareness among managers and employees about mental health issues. The program equipped staff with the tools to identify and address mental health incidents, resulting in a 17% reduction in employee attrition. The initiative fostered a supportive work environment, enhancing overall employee well-being and retention.
Collaborated in the development and delivery of a leadership training program for Compass Group, aimed at first- and middle-level management, as well as supervisors. Trained 132 employees, enhancing their leadership skills and fostering a culture of collaboration. The program contributed to a significant boost in company morale and strengthened team efficiency, leading to improved operational performance and employee engagement.
Certification
Mental Health First Aid
Timeline
HR Partner – Learning and Wellness
Australian College of Rural and remote Medicine
06.2024 - Current
People & Capability Advisor
Fonterra Brands NZ
02.2023 - 05.2024
Learning & Development Specialist
Compass Group NZ
10.2021 - 01.2023
Learning, Development and HR Lead
solarZero NZ
04.2017 - 10.2021
Project Specialist
Vodafone NZ
12.2015 - 03.2017
Postgraduate Diploma in Business Administration - HR and Organisational Development
Auckland Institute of Studies
06.2012 - 07.2013
Diploma in Psychology and Counselling - undefined
Mahatma Gandhi University
09.2008 - 11.2010
Mental Health First Aid
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