Summary

Overview

Work History

Education

Skills

Certification

References

Timeline

Devika Damodaran

Wentworthville,NSW

Summary

Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success.

Overview

18

18

years of professional experience

1

1

Certification

Work History

Volunteer Insights & Reports Assistant

The Salvation Army Australia

Blackburn, Victoria

02.2024 - Current

Work closely with the Volunteer Resources team to understand data analysis and reporting requirements.
Develop dashboards and reports for key metrics and initiatives on a routine and ad-hoc basis.
Assist in data extraction and analysis of volunteer surveys and support in compiling reports summarizing survey findings
Track work tasks, status and completions in an appropriate manner .
Assisting the Volunteer Resources Team with other tasks on request or as identified as growth and learning opportunities.

Volunteer Administrative Assistant

RSL Life Care

St Leonards, NSW

11.2023 - Current

General administration tasks to support the smooth running of the volunteer program.
In the process of the implementation of new CRM ,applied my proficiency in Excel - did data clean up, data conversion preparation, data analysis to support the Fundraising and Marketing team.
Did Volunteer program document review – uploading and reviewing all documents via document control.
Audit the company’s fundraising register – ensured the accuracy, the compliance and data management of the fundraising activities and simplified the record keeping of all donations – created spreadsheets for easy data reporting.

Data Analyst Intern

Hydrizon

Sydney, NSW

08.2023 - Current

Developed and maintained data documentation to improve data understanding and usage within the team
Assisted in the analysis of R&D data, providing valuable insights for Hydrizon management team to benchmark R&D spending
Did Hydrizon you tube analysis to help content creators attract more views, likes & subscribers

Support Worker

Sriom care & Sewa Australia

Sydney, NSW

08.2022 - Current

General Administration task, working for the welfare of the senior people..taking yoga class in the wentworthville community center,accompany with them in their one day trip,participating in tree planting & clean up australia.
Provided emotional and practical support to vulnerable adults.

Senior Associate

Tata Consultancy Services

Chennai, India

11.2006 - 07.2014

Worked under retail banking operations in cards settlement department
Handled Thailand, Taiwan, Philippines, Hongkong settlement process
Reconciliation of settlement done to the association (master card/visa) and funds transfer
Automated Visa and master card settlement process using power query, saving 10+ hours of manual work per week
Handled the Continuity Of Business Testing independently in Chennai, Mumbai, Singapore

Education

Bachelor of science -

Skills

EXCEL
POWER BI
WORD
POWERPOINT

SHAREPOINT
SQL
TABLEAU

Certification

Certified Data Analyst from The Data Analytics Institute Australia.

References

References available upon request.

Timeline

Volunteer Insights & Reports Assistant - The Salvation Army Australia

02.2024 - Current

Volunteer Administrative Assistant - RSL Life Care

11.2023 - Current

Data Analyst Intern - Hydrizon

08.2023 - Current

Support Worker - Sriom care & Sewa Australia

08.2022 - Current

Senior Associate - Tata Consultancy Services

11.2006 - 07.2014

- Bachelor of science,