Summary
Overview
Work History
Education
Skills
Timeline
Generic

Devika Irusumalla

Westmead,NSW

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

13
13
years of professional experience

Work History

Sales Assistant

Anglicare
09.2016 - 10.2017
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Kept up-to-date records of daily sales activities, monitoring progress towards individual goals.

Customer Service Cashier

Maharaja Haveli
02.2011 - 07.2014
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled cash and credit transactions accurately, ensuring proper balance at the end of each shift.
  • Efficiently managed register functions such as opening/closing procedures, drawer audits, and cash handling best practices.
  • Worked closely with shift manager to solve problems and handle customer concerns.

Customer Service Cashier

Woolworths
02.2005 - 03.2009
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Counted money in drawers at beginning and end of each shift.
  • Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
  • Operated cash register to record transactions accurately and efficiently.

Education

Certificate III in Business Administration
TAFE Granville NSW
2015

Bachelor of Commerce -

Osmania University
Hyderabad INDIA
2002

Skills

  • Cash Handling
  • Goal-Oriented
  • Opening and closing procedures
  • Customer Service
  • Positive Customer Engagement
  • Store Organization

Timeline

Sales Assistant

Anglicare
09.2016 - 10.2017

Customer Service Cashier

Maharaja Haveli
02.2011 - 07.2014

Customer Service Cashier

Woolworths
02.2005 - 03.2009

Certificate III in Business Administration

Bachelor of Commerce -

Osmania University

Similar Profiles

CREATE PROFILE
Devika Irusumalla