Devin Dunuwila
Adelaide,SA
Summary
I'm an undergraduate student studying business eager to add value to you organization, I have been fortunate enough to have plenty of retail and customer service experience by working in our family-owned retail stores for the past 10 years. Im also able to grasp new concepts promptly hence I can comfortably adopt to any surrounding. I'm proficient in using microsoft office and is considered computer literate. Punctuality is very important to me as I try to carry out my duties without delay. Im driven by strong work ethic and is capable of accepting responsibility.
Overview
6
6
years of professional experience
Work History
Car Rental Agent
Yes Drive Car Rentals
2021.01 - 2022.12
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Maintained energy and enthusiasm in fast-paced environment.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
Concierge
Crowne Plaza
2021.03 - 2022.06
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Remedied issues quickly and effectively through active listening, conflict resolution and dynamic communication skills.
- Facilitated visitor requests for dining and tourist attractions by researching various venues and locales.
- Parked and retrieved cars, successfully driving both manual and automatic vehicles.
- Escorted guests to assigned rooms and transported luggage.
- Answered customer telephone calls promptly and appropriately handled needs.
Purchasing Intern
Thyssenkrupp Elevator
2017.06 - 2018.01
- Data migration project (cleansing and updating vendors).
- Sending, receiving and comparing offers.
- Day to day Microsoft office tasks (mainly Excel).
- Creating purchase orders in SAP I was exposed to various tasks during my short time here and I enjoyed being a part of a team and working towards a common goal.
Education
Bachelor of Business -
University of Tasmania (TAS)
Hobart, TAS2019
Diploma of Commerce -
Royal Melbourne Institute of Technology (VIC)
Melbourne, VIC2019
High School Diploma -
Universal College Lanka
Colombo2017
High School Diploma -
Al Diyafah High School
Dubai2015
Skills
- Microsoft Office
- Work ethic
- Customer service
- Sales Promotion
- Sales proficiency
- Order Processing
- Shipment Receiving
- Reliability and punctuality
- Retail transactions processing
- Time management abilities
- Team work
References
Tharindu Fernando
Accountant- Fruit Growers Tasmania
0401938450
Dyan Vanhoff
Duty Manager Crowne, Plaza Hobart
0449930794
Malith Garusinghe
Managing Director, Yes Drive
0402186008
Timeline
Concierge
Crowne Plaza
2021.03 - 2022.06
Car Rental Agent
Yes Drive Car Rentals
2021.01 - 2022.12
Purchasing Intern
Thyssenkrupp Elevator
2017.06 - 2018.01
Bachelor of Business -
University of Tasmania (TAS)
Diploma of Commerce -
Royal Melbourne Institute of Technology (VIC)
High School Diploma -
Universal College Lanka
High School Diploma -
Al Diyafah High School
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