Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Devin Dunuwila

Adelaide,SA

Summary

I'm an undergraduate student studying business eager to add value to you organization, I have been fortunate enough to have plenty of retail and customer service experience by working in our family-owned retail stores for the past 10 years. Im also able to grasp new concepts promptly hence I can comfortably adopt to any surrounding. I'm proficient in using microsoft office and is considered computer literate. Punctuality is very important to me as I try to carry out my duties without delay. Im driven by strong work ethic and is capable of accepting responsibility.

Overview

6
6
years of professional experience

Work History

Car Rental Agent

Yes Drive Car Rentals
01.2021 - 12.2022
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.

Concierge

Crowne Plaza
03.2021 - 06.2022
  • Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
  • Remedied issues quickly and effectively through active listening, conflict resolution and dynamic communication skills.
  • Facilitated visitor requests for dining and tourist attractions by researching various venues and locales.
  • Parked and retrieved cars, successfully driving both manual and automatic vehicles.
  • Escorted guests to assigned rooms and transported luggage.
  • Answered customer telephone calls promptly and appropriately handled needs.

Purchasing Intern

Thyssenkrupp Elevator
06.2017 - 01.2018
  • Data migration project (cleansing and updating vendors).
  • Sending, receiving and comparing offers.
  • Day to day Microsoft office tasks (mainly Excel).
  • Creating purchase orders in SAP I was exposed to various tasks during my short time here and I enjoyed being a part of a team and working towards a common goal.

Education

Bachelor of Business -

University of Tasmania (TAS)
Hobart, TAS
2019

Diploma of Commerce -

Royal Melbourne Institute of Technology (VIC)
Melbourne, VIC
2019

High School Diploma -

Universal College Lanka
Colombo
2017

High School Diploma -

Al Diyafah High School
Dubai
2015

Skills

  • Microsoft Office
  • Work ethic
  • Customer service
  • Sales Promotion
  • Sales proficiency
  • Order Processing
  • Shipment Receiving
  • Reliability and punctuality
  • Retail transactions processing
  • Time management abilities
  • Team work

References

Tharindu Fernando

Accountant-  Fruit Growers Tasmania

0401938450


Dyan Vanhoff 

Duty Manager Crowne, Plaza Hobart

0449930794


Malith Garusinghe 

Managing Director, Yes Drive

0402186008


Timeline

Concierge

Crowne Plaza
03.2021 - 06.2022

Car Rental Agent

Yes Drive Car Rentals
01.2021 - 12.2022

Purchasing Intern

Thyssenkrupp Elevator
06.2017 - 01.2018

Bachelor of Business -

University of Tasmania (TAS)

Diploma of Commerce -

Royal Melbourne Institute of Technology (VIC)

High School Diploma -

Universal College Lanka

High School Diploma -

Al Diyafah High School
Devin Dunuwila