Devinder Kalsi

Monitored client progress and adjusted job coaching strategies to meet needs and navigate challenges.

Cultivated strong relationships with community organizations and resources to provide additional support services for clients when needed.

Developed and maintained relationships with community resources to support job coaching.

Monitored and tracked client progress through consistent follow-up sessions, adjusting strategies as needed to ensure continued success in achieving employment goals.

Offered ongoing support to clients throughout their job search process, leading to increased levels of motivation and selfconfidence.

Provided ongoing guidance and support to clients throughout job search and onboarding process.

Conducted mock interviews to help clients prepare for interviews with potential employers.

Assisted clients in overcoming barriers to employment by addressing issues such as lack of experience or gaps in work history through effective strategizing.

Collaborated with local employers to identify job opportunities for clients.

Empowered entry-level job seekers by developing essential soft skills such as teamwork, problem-solving, time management, and adaptability through targeted coaching sessions.

Guided clients through career transitions by identifying transferable skills and aligning them with new opportunities.

Developed targeted resumes and cover letters for clients, resulting in higher response rates from potential employers.

Building relationships with employers and community organizations

Actively marketing job seekers to potential employers

Helping job seekers identify their skills, abilities, and suitable roles

Increasing job seekers' capacity for employment (through training, referral to counseling or other support services, coaching in job search skills)

Identifying intervention solutions and coaching for job seekers to remain in sustainable employment

Meeting standard guidelines for department compliance.

Helping Job seekers with their online study and applications for jobs

Creating and implementing a clear pathway to employment for job seekers through job plans

Growing sales and profitability of the team and store.

Effectively leading, coaching and developing the team members.

Planning for future leadership requirements.

Increasing product market share.

Customer needs, goals and tailor the right products.

Optimising the customer experience, and

Consistently improve customer satisfaction through expert resolution of conflicts, issues & And concerns.

Working towards targets and meeting KPIs.

Buying and selling foreign currencies.

Ensuring transactions are completed in a timely, efficient manner and with a high level of accuracy.

Ensuring adherence to the sales process all times.

Resolving customer issues.

Sharing product knowledge. Promoting a range of travel products to customers.

Meeting and exceeding client expectations.

Working to KPI’s and driving results.

Cash handling, credit & EFTPOS transactions, POS Touch screen tills.

Reconciliation, preparing End-of-day reports.

Processing MoneyGram transactions, receiving and sending money forms. Familiar with products and services of MoneyGram.

Count currency, coins received, by hand or using currency counting machine, in order to prepare them for deposit or shipment to other branches.

Customer feedback communications & public relations

Increase customer experience by providing required information.

Receive stock, unpack and stock replenishment.

Data Entry of sales and existing customers in excel sheet.

Count cash, coins received, by hand or using currency-counting machine, in order to prepare them for deposit or shipment to branches.

Balance sales and checks in cash drawers at ends of shifts, and calculate daily transactions using computers, calculators, or adding machines.

Order a supply of stock to meet daily needs.

Responsible of all types of shop duties including cleaning, payment of rent and bills etc.

Developed differentiated instruction strategies to accommodate diverse learning styles, resulting in improved student outcomes.

Established positive classroom environments that fostered open communication and collaboration between students.

Increased student engagement by incorporating hands-on activities and group projects into lesson plans.

Boosted students'' critical thinking skills through the implementation of inquiry-based learning methods.

Built strong rapport with parents/guardians through consistent communication about individual student progress, fostering collaborative partnerships that supported academic achievement.

Implemented formative assessments throughout lessons to monitor student understanding and adjust instruction as needed for better results.

Prepared students for future careers by emphasizing practical applications of business topics such as marketing, finance, and management strategies.

Enhanced classroom efficiency using technology tools such as online grading systems, digital presentations, and collaborative software platforms.

Mentored new teachers, contributing to their professional growth and enhancing overall faculty performance.

Organized extracurricular activities that provided opportunities for students to engage with course content outside of the classroom setting, enriching their educational experiences.

Built relationships and communicated with parents to provide best learning environment for children.