Devi Prasad Chudal
Sydney,NSW
Summary
Results-driven Operational Manager known for high productivity and efficient task completion. Specialize in strategic planning, process optimization, and team leadership. Excel in problem-solving, decision-making, and communication, ensuring seamless operations and project success.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Operational Manager/Director
Aussie Disability Services
Minto, NSW
01.2021 - Current
- Managed daily operations for disability services, ensuring adherence to quality standards.
- Coordinated staff schedules to optimize service delivery and client support.
- Implemented training programs for new employees in service protocols and policies.
- Oversaw compliance with regulations in disability care and operational practices.
- Led team meetings to discuss workflow improvements and address client needs.
- Developed and maintained relationships with clients and their families for support.
- Evaluated service processes to enhance efficiency and client satisfaction levels.
- Utilized software systems for scheduling, reporting, and tracking service delivery activities.
- Identified opportunities for process improvement in order to increase productivity levels.
- Recruited, trained, coached and evaluated staff performance to ensure maximum efficiency.
- Developed strategies to improve customer service, quality assurance systems, and business processes.
- Organized meetings with stakeholders including clients, partners or suppliers in order to discuss business needs.
- Created and maintained operational budgets, monitored costs and identified areas for cost savings.
- Provided leadership support during times of change or crisis management situations.
- Developed and implemented operational policies and procedures to meet organizational objectives.
- Ensured compliance with safety regulations, industry standards and government laws.
- Delivered positive customer experiences by implementing effective quality assurance practices.
- Recruited, hired and trained crew members on application of projects, customer relations, and customer service.
Senior Disability Support Worker
Life Without Barriers
Sydney
07.2018 - Current
- Assisted individuals with daily living activities and personal care needs.
- Facilitated communication between clients, families, and support teams.
- Developed and implemented personalized care plans for each client.
- Monitored client well-being and reported changes to healthcare professionals.
- Supported social inclusion by organizing community engagement activities.
- Maintained accurate documentation of client progress and incidents.
- Assisted in developing self-care skills such as personal hygiene practices.
- Maintained daily living standards by assisting clients with personal hygiene needs.
- Managed challenging behaviors through positive reinforcement techniques.
- Provided emotional support to individuals with physical or mental disabilities.
- Transported clients to appointments, social events, and other activities as needed.
- Made beds, swept floors, and sanitized surfaces to support activities of daily living.
- Helped patients move in and out of beds, baths and wheelchairs by following safe lifting techniques.
- Monitored client progress and reported any changes in behavior or health conditions to supervisor.
- Administered medication according to doctor's orders and monitored side effects.
- Participated in team meetings with supervisors, doctors, nurses, therapists.
- Communicated regularly with families of disabled individuals regarding care plans and updates.
- Organized recreational and educational activities for clients according to individual needs.
- Maintained organized filing system for client records, providing complete documentation of all interactions.
- Reported concerns to nurse supervisor to promote optimal care.
- Utilized strong assessment skills to determine necessary client care and daily function assistance.
- Helped disabled persons access community resources such as housing options or job training programs.
- Planned and prepared nutritious meals and snacks to meet diabetic, low sodium, and high protein diets.
- Collaborated with other professionals to develop treatment plans for clients.
- Created detailed and individualized plans to best support patients.
- Guided clients in development of skills and strategies for dealing with individual problems.
High School Principal
Star Higher Secondary Boarding School
Biratnagar , Koshi Province, Nepal
04.2004 - 11.2006
- Developed and implemented school-wide policies for student behavior and discipline.
- Led faculty meetings to discuss curriculum improvements and instructional strategies.
- Fostered a positive school culture through community engagement initiatives and events.
- Managed budget allocations for various school programs and resources effectively.
- Managed school administration operations and organized teacher schedules, student registration processes and class orientation sessions.
- Instructed teachers on classroom management, behavior and instructional strategies.
- Oversaw school budgets, documented changes and tracked expenses to allocate and manage school funds.
- Evaluated student behavior issues by reviewing established discipline standards and noting trends in infractions.
- Collaborated with various departments to support and establish programs, lessons and student activities.
- Guided instruction by mentoring teachers to improve leadership and teaching effectiveness.
- Visited classrooms to evaluate teacher instructional techniques as part of annual evaluation cycle.
- Facilitated staff meetings to convey policy changes and hear employee input.
- Directed school human resources including hiring, training, policy enforcement, and legal compliance.
- Presented resources and opportunities to teaching staff for further professional development and curriculum training courses.
- Organized extracurricular activities such as clubs, sports teams, field trips.
- Participated in professional development opportunities to stay abreast of best practices in educational leadership.
- Developed long-term goals for improving student achievement levels.
- Maintained accurate records of student attendance, grades, disciplinary actions and other pertinent information.
- Oversaw the development of curriculum and course offerings that met state standards.
- Collaborated with community organizations to provide additional services for students.
- Supervised day-to-day activities in the school building including discipline procedures.
- Served as a liaison between the school board of education and other external agencies.
- Interacted positively with staff to demonstrate professional conduct expectations of teaching and administrative personnel.
- Oversaw afterschool programs and monitored activities for safe and encouraging learning environment.
- Developed and tracked benchmarks for measuring institutional success to help teachers maximize teaching potential.
- Observed teachers under classroom conditions to track professional abilities and identify areas in need of improvement.
- Conferred with parents and staff to discuss educational activities, policies and student behavior or learning problems.
- Evaluated curricula, teaching methods and programs to determine effectiveness and compliance with local regulations.
Education
Diploma of Community Services - Family And Community Services
United Colleges Of Australia
Sydney, NSW07-2019
Graduate Certificate - In Human And Community Services
University of Sydney
Sydney, NSW04-2017
Diploma Of Business - Business Management
Australian Institute Of Commerce And Language
Sydney, NSW01-2011
Bachelor In Education - Education
Sukuna Multiple Campus,Nepal
Indrapur Morang, Koshi Province, Nepal12-2001
Affiliations
- Professionally I stay committed and consistent, meeting deadlines,, supporting colleagues, and engaging in continuous learning to improve my skills,
- Personally, I priotize health and wellbeing by maintaining a regular exercise routines, practizing mindfulness to amange stress,
- Socially I make time to connect with friends and family, valuing quality time and emotional suport. I also participates in community or volunteer activities that contribute positively to society. Emotionally, I believe in self awareness and resilience and I make time for reflection, hobbies, and activities that bring me joy and purpose.
Accomplishments
- Best well disciplined student in High School
- Campained blood donation program for Cancer patients in Nepal in 2006
- involved in RedCross in Nepal and In Australia
Certification
- LR driving Licence
- Certificate iii in Disability & Aged Care
- Professionally certified cook
Timeline
Operational Manager/Director
Aussie Disability Services
01.2021 - Current
Senior Disability Support Worker
Life Without Barriers
07.2018 - Current
High School Principal
Star Higher Secondary Boarding School
04.2004 - 11.2006
Diploma of Community Services - Family And Community Services
United Colleges Of Australia
Graduate Certificate - In Human And Community Services
University of Sydney
Diploma Of Business - Business Management
Australian Institute Of Commerce And Language
Bachelor In Education - Education
Sukuna Multiple Campus,Nepal
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