Devki Bhatia
Yanchep,WA
Summary
I am seeking the opportunity to expand my skills, knowledge and experience for a job. I am a reliable and hardworking customer service professional with demonstrated multitasking skills in fast-paced settings. Knowledgeable about processing paperwork and payments to complete orders while coordinating shipments and coordinating timely deliveries. Well-organized, proactive and detail oriented. I work well independent and in groups. I bring a positive atmosphere to my work to develop a strong workplace culture.
Overview
3
3
years of professional experience
Work History
Online Grocery Associate
Woolworths Supermarket
Yanchep, WA
11.2020 - Current
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Noted customer special requests, preferences and favorite products in CRM to enhance service and build brand loyalty.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Helped customers locate products and checked store system for merchandise at other sites.
- Maximized efficiency by scanning items quickly and completing as many orders per hour.
Food Service Worker
Sushi Shop
Yanchep, WA
12.2019 - 04.2020
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Noted special patron requests and followed up with kitchen to confirm delivery.
- Inspected dishes and utensils for cleanliness.
Food Service Worker
Muffin Break
Clarkson, WA
04.2019 - 09.2019
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Plated hot meals and salads in aesthetically pleasing arrangements.
- Greeted customers at counter to fulfill requests and answer questions.
Food Service Worker
Chippy's Fish Cafe
Yanchep, WA
08.2018 - 03.2019
- Sanitized dining ware and kitchen equipment according to health code standards.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
- Circulated kitchen area to receive work assignments and identify support tasks.
Food Service Worker
Lagoon Cafe
Yanchep, WA
01.2018 - 07.2018
- Learned other teammates' work tasks to train as backup.
- Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
- Stored and organized incoming food and supplies.
- Chopped or prepared ingredients and cooked food items for meals.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Education
High School Diploma -
Mindarie Senior College
Mindarie, WA10.2021
Skills
- Accurate money handling
- Sales proficiency
- Customer Relations
- Product knowledge
- Cost-benefit analysis
- Flexible and Adaptable
Timeline
Online Grocery Associate
Woolworths Supermarket
11.2020 - Current
Food Service Worker
Sushi Shop
12.2019 - 04.2020
Food Service Worker
Muffin Break
04.2019 - 09.2019
Food Service Worker
Chippy's Fish Cafe
08.2018 - 03.2019
Food Service Worker
Lagoon Cafe
01.2018 - 07.2018
High School Diploma -
Mindarie Senior College