Devlin Byrne
Normanhurst,NSW
Summary
Dynamic sales professional with proven success at Harvey Norman Hornsby, excelling in customer relationship building and upselling strategies. Recognized for enhancing client satisfaction and driving revenue growth through persuasive sales presentations and effective objection handling. Committed to delivering exceptional service while continuously improving product knowledge to meet evolving market demands.
Overview
8
8
years of professional experience
Work History
Salesman
Harvey Norman Hornsby
Hornsby
04.2022 - Current
- Developed strong client relationships through consistent communication and exceptional customer service.
- Assisted customers in selecting appropriate products based on their needs, boosting satisfaction rates.
- Increased sales by offering advice on purchases and promoting additional products.
- Increased sales revenue by identifying potential clients and conducting persuasive product presentations.
- Upheld high standards of customer service by promoting and upselling new products and services.
- Continuously updated product knowledge, staying informed of industry trends and competitor offerings.
- Provided after-sales support, addressing any issues promptly to ensure ongoing client satisfaction.
Retail Assistant
Toymate
Chatswood, NSW
10.2022 - 12.2022
- Used POS system to process sales, returns, online orders, and gift card activations.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
Waiter
Peach Black Cafe
Hornsby, NSW
03.2021 - 04.2022
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
Crew Member
Mcdonald’s
Hornsby
10.2017 - 12.2019
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Education
Diploma Of Screen And Media - Film
AFTT
Sydney, NSWHSC -
St Leo’s Catholic College
Wahroonga, NSWSkills
- Sales and marketing strategies
- Customer relationship building
- Sales strategy development
- Upselling and cross selling
- Sales presentations
- Objection handling
- Lead prospecting
- Closing techniques
- Customer service
Accomplishments
-competed in sydney contender boxing and raised over $2000 for camp quality
Hobbies
- Boxing
- Weight Lifting
- Writing
- Reading
Languages
Japanese
Limited Working
Timeline
Retail Assistant
Toymate
10.2022 - 12.2022
Salesman
Harvey Norman Hornsby
04.2022 - Current
Waiter
Peach Black Cafe
03.2021 - 04.2022
Crew Member
Mcdonald’s
10.2017 - 12.2019
Diploma Of Screen And Media - Film
AFTT
HSC -
St Leo’s Catholic College