Devlin Vannett
Ovingham,SA
Summary
Seasoned sales representative that has had success in consumer sales over the last four years. Proven track record in customer service and achieving any targets that were set. A clear understanding of how to run a day-to-day operation along with building relationships with customers for sustained business growth.
Strong problem solving abilities to help overcome any situations.
Successful experience as a leader and mentor to junior sales professionals.
Self motivated to find the best solutions for customers.
Overview
13
13
years of professional experience
Work History
Sales Assistant
Harvey Norman
03.2022 - Current
- Established rapport with customers using active listening and interpersonal skills.
- Gathered and prepared sales materials in preparation for sales meetings.
- Maintained records related to sales, returns and inventory availability.
- Coordinated deliveries and any follow ups with customers
- Assisted customers with prompt and polite support in-person and via telephone.
- Referred customers to various services by evaluating needs and providing recommendations.
Sales Representative
Telstra Licensed Store (Nortel)
09.2019 - 03.2022
- Developed and delivered engaging sales presentations to convey product benefits.
- Enhanced marketing and sales strategies to increase profitability and develop organizational pipeline.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Increased sales by offering advice on purchases and promoting additional products.
- Stepped in to managerial role when it was needed.
- Understanding how to promote high profit margin products.
Customer Service Supervisor
Woolworths
07.2011 - 10.2019
- Established and updated work schedules to account for changing staff levels and expected workloads.
- Standardized office structures and processes to promote collaboration and increased performance.
- Coached team members to deliver hospitable, professional service while adhering to set service models.
- Assessed and authenticated customer exchanges, voids and returns.
- Assisted new employees in learning systems.
- Supervised multiple teams over various departments and provided constructive feedback, resulting in higher morale and increased employee retention
Education
High School Diploma -
Edward John Eyre High School, Whyalla, SA
Whyalla, SA09.2013
Skills
- Lead prospecting
- Account servicing
- Service Agreements
- Sales Closing
- Policies and Procedures
- Problem solving strength
- Systems and software programs
- Customer relations
Timeline
Sales Assistant
Harvey Norman
03.2022 - Current
Sales Representative
Telstra Licensed Store (Nortel)
09.2019 - 03.2022
Customer Service Supervisor
Woolworths
07.2011 - 10.2019
High School Diploma -
Edward John Eyre High School, Whyalla, SA
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