Devon Smith

WNAB - Staff augmentation:

• Working as a member of the leadership team in detection and response in the SOC at NAB
• Running the scrum of scrums with project managers and managing detection and response work for security projects
• Running the telemetry governance forum to drive remediation of viability gaps
• Assisting with prioritisation of project workstreams, while ensuring minimal disruption to critical SOC operations
• Providing requirements to external projects from detection and response
• Project management of GCP, Ubank and other workstreams, working with external vendor to complete delivery of detections, playbooks and SOAR automation
• Identifying risks and treatment plans in GRACE
• Sprint and capacity planning in Rally (similar to Jira).

Toyota API integration assessment

• Completed API security assessment and helped with remediation for Toyota.

Department of Justice - NextGen Fines

• Build of new AWS and Entra landing zones for Department of Justice and migration of Devops pipelines to new org.
• Running daily standups and managing the DevOps Jira tickets.
• Splunk ES implementation for Department of Justice including alerts, threat intelligence, use cases and playbooks.

The Works - ISO 27001 Audit

• Working with security consultants to ready the business for ISO27001 compliance. Conduct workshops with key stakeholders to understand current controls and address gaps.

TOLL - Github advanced security

• Implementing Github advances security and code scanning

ANU- PKI

• Upgrade of existing PKI server infrastructure for ANU.
• Design of new PKI infrastructure.
• Setup of PKI infrastructure (3 servers across 3 domains).
• Testing cert against ANU’s firewall.
• Pre-testing various services such as SCCM and updates.
• Deployment of new certs to workstations.
• Facilitating afterhours cutover.

ANU - SOE, M365 & Intune deployment

• Intune implementation and new Autopilot build for Australia National university, as well as M365 and Company Portal rollout.
• A modern W11 SOE using Intune Autopilot.
• Migration of applications from SCCM to Intune and Company Portal rollout.
• Pilot group testing, training workshops.
• Transition to Windows Update for Business for managed workstations.
• M365 deployment across the ANU fleet of 8000+ machines including MACs, student labs and staff machines.
• Transition from device licensing to subscription-based model for MS Visio and Project.

ANU - Homedrive to Onedrive migration

• Migration of user Homedrives to Onedrive via Sharegate tool for Australia National University.
• Migration of 6207 staff Homedrives to Onedrive, implementation of known folder move policy via Intune to standardise file redirection settings for users.

ANU - Infoblox DNS

• Separation of external and internal DNS views via Infoblox to uplift DNS security.
• Removal of 25,000 private records from external view.

Coles - Splunk Migration

• Migration of both On-Prem Splunk and McAfee to Splunk ES for Coles Supermarkets.
• Design, creation of indexes, RBAC, migration of alerts, dashboards and reports.
• Creation of use cases for both PCI & non-PCI, asset log onboarding and validation via Syslog, UF, DB Connect & TAs.
• Splunk app and TA installations which includes working with Splunk support to get the appropriate apps installed.
• Running of bi-weekly Jira standups to ensure regular collaboration between Capgemini and Coles, as well as focus on critical delivery items and prioritisation of tasks.

• Cyber uplift Programs and Group IT project delivery.

• Simultaneously Leading the delivery of 4 key security initiatives across NZ, Australia, and ASIA (listed below)
• Responsible for end-to-end project management and delivery.
• Scoping, planning, change management, weekly meetings, maintaining documentation and registers.
• Organising all business communications relating to deployment activities.

1) internet proxy replacement (Umbrella DNS)

• Cisco DNS layer protection solution to over 6000+ endpoints and servers.
• Securing wired and wireless networks through virtual appliances.
• Implementing security policies and procedures to restrict internet access.

2) Customer access Gateway

• Design and implementation of Fortinet firewall replacement program with seperation of Tools, Customer, Internal networks via VDOM interfaces
• Securing access to over 300 customers via secure protocols such as HTTPS, SFTP etc and implementing timebound access for engineers
• Automation platform development via Python to automate network changes
• Implementation of an access workflow for approval into customer environments
• Refreshing firewalls at 6 sites

3) VPN standardisation

• Migration of 3 VPN solutions to Microsoft RRAS with 2FA
• Ensuring and updating routes over the VPN

4) DNS

• Decommissioning of public hosted DNS servers

• End to end Project delivery, from initiation to handover to BAU operations.
• Primarily network projects, such as site setups, wireless, switching, routing, AWS and Azure networking, WAN circuit delivery. LAN cabling etc.
• Responsibilities include but not limited to:
• Backfilled role of Technical Delivery Manager for Fonterra networks for 4 months on top of existing workload.
• Orange business contact for global circuit delivery.
• Escalation path for network projects.
• Facilitating networks steerco meeting, reporting to the Fonterra networks service owner.
• Covering the facilitation of the Foodstuffs steering committee meeting as required (senior PM responsibility).
• Management of scope, budget, time & quality.
• Management of projects in NZ and globally.
• Weekly reporting of project health RAG status.
• Maintaining project registers (such as risks, decisions, and issues).
• Timely resolution of issues through appropriate escalation as needed.
• Profitable engagements through fixed price agreements and service-based solutions.
• Onboarding new solutions into BAU.
• SOW document creation & input into RFPs.
• Facilitating PIR & lessons learned workshops.
• Conducting meetings, taking notes & assigning actions.
• Reviewing work for peers.
• Providing input into process improvement workshops.
• Month end billing & administration.

• Overseeing and coordinating the day-to-day running of projects.
• Requirements gathering and preparation of quotes/statement of work.
• Facilitating the work of multiple project teams & project streams.
• Project administration and governance.
• Project commercials and billing/invoicing.
• Running internal/external meetings and documenting minutes along with action plans.
• Risk, change and stakeholder management.
• Forming strong relationships with teams and stakeholders.
• Management of all circuit requests within Datacom & direct interface between Datacom and Telco providers.

• Providing end users with technical support for various software platforms and hardware devices, either in person or via remote access.
• Level 2 onsite/remote technical support for escalations.
• Resolution of issues adhering to SLAs and applying ITIL practices.
• Raising and implementing changes such as SCCM desktop patching or application rollouts.
• Extensive technical experience across platforms such as Windows 7/10, office 2007-2016 and skype for business.
• Support for mobile devices, printers, audio and visual facilities in meeting or conferencing rooms, TCP/IP networking.

• Carried out daily Service Desk functions (inbound phone/direct contact) to diagnose, troubleshoot and resolve a range of software, hardware and connectivity issues.
• Providing IT support for Vector.
• Ticket logging via DATACOM’s R12 ticketing system.
• High priority incident management and follow up.