Devraj "Dave" Uma Shankar
Clyde,VIC
Summary
My objective is to utilize the skills I learned and contribute towards gainful employment and acquire additional skills to advance my career. I am hard working and have a goal to strive to be a valuable employee in any field in the open workforce. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Team Member
Sushi Jiro
12.2023 - 02.2024
- Addressed and resolved customer complaints in polite and professional manner.
- Worked different stations to provide optimal coverage and meet production goals.
- Developed effective improvement plans in alignment with goals and specifications.
- Optimized workflows with proactive problem-solving and process improvements that streamlined day-to-day operations.
Crew Member
GR Souvlaki
07.2023 - 08.2023
- Greet customers when entering the store
- Take orders and repeat them to customers to ensure they are correct
- Accept payment and supply change, when needed
- Complete all side work at end of shift.
3rd Sergeant
Royal Singapore Air Force
01.2022 - 04.2023
- Basic Military Training (3 months)
- Specialist Cadet Course (6 months)
- Advanced Combat Training (1 month)
- Posted at Changi Air Base as Military Policemen (5 months).
Vice Team Leader
Fish n Chips at Clyde & Westside Fish n Chips
11.2020 - 01.2022
- Taking stock check every two to three days
- Handling customer disputes and customer service
- Planning tasks and scheduling shifts for other crew members
- Managing the work crew on day-to-day operational tasks
- Covering Absences of Co Workers
- Create a shift schedule & Assign duties to staff.
PERSONAL ASSISTANT
PRIVATE TUITION CENTRE
01.2019 - 01.2020
- Storing and filing confidential paperwork
- Maintaining accounts and payment received.
Education
Bachelor of Marketing -
RMIT
01.2026
Diploma of International Business -
RMIT
01.2021
Skills
- Sales Management
- Fast Learner
- Exceptional Communication Skills
- Able to work under pressure
- Customer Service
- Operating the cash register & Online Payments
Pronouns
He/Him
Personal Information
- Citizenship: Australian/Singaporean
- Date of Birth: 01/11/2002
- Gender: Male
Background
French/Indian
References
- Previous Employer (Miss Celia), 0403 003 186
- Previous Employer (Mr. Andrew), 0412 349 113
Certification
- Responsible Service of Alcohol (RSA)
Timeline
Team Member
Sushi Jiro
12.2023 - 02.2024
Crew Member
GR Souvlaki
07.2023 - 08.2023
3rd Sergeant
Royal Singapore Air Force
01.2022 - 04.2023
Vice Team Leader
Fish n Chips at Clyde & Westside Fish n Chips
11.2020 - 01.2022
PERSONAL ASSISTANT
PRIVATE TUITION CENTRE
01.2019 - 01.2020
Bachelor of Marketing -
RMIT
Diploma of International Business -
RMIT