DEVRAM YADAV
Sydney,NSW
Summary
Reliable Room Attendant with experience in maintaining cleanliness, ensuring guest satisfaction, and adhering to hotel standards. Strengths include time management and high quality service delivery under pressure. Notable for positive impact on guest experiences through prompt issue resolution and exemplary customer service skills.
Overview
5
5
years of professional experience
Work History
Sales Supervisor
Vestige Network Marketing, Nepal
Kathmandu , Bagmati
2022.06 - 2023.11
- Identified potential opportunities for new business development activities.
- Planned and coordinated staff training sessions for new and existing employees.
- Resolved customer complaints efficiently and professionally.
Room Attendant
Kantipur Hospitality, Nepal
Kathmandu , Bagmati
2018.06 - 2022.01
- Cleaned guest rooms and bathrooms to ensure they met hotel standards, including dusting surfaces, vacuuming carpets, mopping floors, changing bed linens, and restocking bathroom supplies.
- Ensured that all appliances were in proper working order by testing them regularly.
Education
Bachelor of Science - Information Technology
Jawaharlal Nehru Technological University
Andhra Pradesh, India2022-06
Skills
- Skilled researcher
- Customer Engagement
- Staff Supervision
- Digital Marketing
- Waiter, Customer service
Timeline
Sales Supervisor
Vestige Network Marketing, Nepal
2022.06 - 2023.11
Room Attendant
Kantipur Hospitality, Nepal
2018.06 - 2022.01
Bachelor of Science - Information Technology
Jawaharlal Nehru Technological University
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