DEWANG KHURANA

• Demonstrated respect, friendliness and willingness to help wherever needed.
• Proved successful working within tight deadlines and a fast-paced environment.
• Skilled at working independently and collaboratively in a team environment.
• Strengthened communication skills through regular interactions with others.
• Learned and followed all store policies and procedures, resulting in fewer mistakes and improved customer service
• Assisted customers with locating items and providing product information
• Handled customer complaints calmly and professionally, resolving customer issues in a timely manner

• Collaboratively worked within a dynamic team, under the guidance of Senior Analysts and the Operations Manager, to conduct comprehensive compensation surveys for corporate and business firms, aiding them in benchmarking
• Played a pivotal role in the rigorous analysis of compensation data, and the strategic removal of outlier salaries to maintain alignment with market benchmarks
• Successfully executed projects in accordance with Service Level Agreements (SLAs), ensuring adherence to stipulated timelines and quality standards
• Actively supported process and technology improvements initiatives, showcasing adaptability and a forward-thinking approach to operational enhancements
• Engaged in cross-functional collaboration with peers at Aon Hewitt, gaining insights into advanced methodologies and data findings
• Committed to professional growth and technical proficiency through ongoing training, education, and coaching, leading to significant improvements in both technical skills and personal effectiveness.

Perform several tasks as SMM, SEO activities and drive out various digital marketing campaigns for upcoming product of the company. Initiate market research studies and analyse their findings.

• Developed creative concepts and designs for a variety of projects, including websites, print collateral, and digital marketing campaigns
• Generated new leads and opportunities through networking, cold-calling, and other sales & marketing techniques
• Collaborated with marketing and sales teams to improve content marketing and cross-promotional initiatives