Dewayne Bottams
Adelaide,SA
Summary
Hardworking and punctual professional works in fast-paced, physically-demanding jobs while standing and moving for long hours. Physically fit and diligent with strong commitment to team and business success. Focused on exceeding productivity and service objectives every day.
Have used Electric Pallet Jacks and Walkie Stackers for over 30 years while working for Coles. I have also completed a Crown Training course that i did through Coles which allows me to travel to other stores where i conduct training to Team memebers in the correct manner on how to operate both Electric Pallet Jacks and Walkie Stackers
Overview
33
33
years of professional experience
Work History
Storeman
Coles Supermarket
Westlakes, SA
12.2008 - Current
- Assisted with physical inventories and conducted audits of inventory accuracy.
- Received and inspected incoming goods, ensuring accuracy of shipments.
- Inspected equipment regularly to ensure it is functioning properly.
- Completed day-to-day duties accurately and efficiently.
- Identified needs of customers promptly and efficiently.
- Use of electric pallet jacks and walkie stackers.
Grocery Manager
Coles Supermarket
Adelaide, SA
12.1999 - 12.2008
- Oversaw daily operations of the store including opening and closing procedures.
- Created strategies to increase customer loyalty through promotional campaigns.
- Organized promotional displays to maximize sales opportunities.
- Monitored inventory levels and stock shelves with new merchandise.
- Provided feedback on employee performance reviews during annual evaluations.
- Recruited, hired, trained, evaluated, disciplined, coached, and mentored employees.
- Resolved customer complaints in a timely manner while maintaining excellent customer service standards.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
- Lead by example and took responsibility for all actions drive culture of performance excellence.
- Prepared staff work schedules and assigned team members to specific duties.
- Delegated work to staff, setting priorities and goals.
Duty Manager
Coles Supermarket
Mildura, Victoria
12.1996 - 12.1999
- Monitored employee attendance, addressing any punctuality or absenteeism issues.
- Identified opportunities for process improvements, leading to cost reductions and increased productivity.
- Responded promptly to any emergency situations that arose during shifts.
- Created positive work environment for employees and delivered exceptional customer service.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Oversaw inventory management, ensuring adequate stock levels and reducing waste.
Dairy Manager
Coles Supermarket
Mildura, Victoria
12.1991 - 12.1996
- Demonstrated working techniques, practices and optimal safety behaviors to workers, maximizing performance and reducing wasteful processes.
- Trained new workers on safety and ranch procedures.
- Pulled out of date products from shelves and cases, disposing of items in proper bins.
- Investigated customer complaints regarding product quality or delivery issues.
Education
High School Diploma -
Mildura Technical School
Mildura, VIC10-1987
Skills
- Stock management
- Materials handling
- Stock control
- Storeroom maintenance
- Returns processing
- Pallet jack handling
- Paperwork management
- Electric Pallet Jack Usage
- Walkie Stacker Usage
References
References available upon request.
Timeline
Storeman
Coles Supermarket
12.2008 - Current
Grocery Manager
Coles Supermarket
12.1999 - 12.2008
Duty Manager
Coles Supermarket
12.1996 - 12.1999
Dairy Manager
Coles Supermarket
12.1991 - 12.1996
High School Diploma -
Mildura Technical School