Dewi Meilani

• Educated patients and families on kidney disease, treatments, medications, and nutrition.
• Assessed patients' conditions before and after treatment, monitoring vital signs.
• Managed fluid and electrolyte balance during dialysis.
• Administered prescribed medications accurately.
• Operated and maintained dialysis equipment.
• Monitored and reported adverse reactions to dialysis.
• Coordinated patient care with doctors, and updated care plans.
• Maintained a clean, sterile treatment environment.
• Provided emotional support to patients and families.

Four years of experience as a nurse at Siloam International Hospital, with a diverse range of roles and responsibilities. I began as a nurse in the Inpatient Department, where I gained valuable experience, and was later promoted to Manager on Duty for one year. Then serving in the Medical Check-Up Department, contributing to patient care and operational efficiency.

• Handled customer complaints and collaborated with departments to resolve issues.
• Managed room assignments, patient daily reports, and analyzed lengths of stay for specific cases with doctors.
• Provided customer service by welcoming new and returning patients and explaining hospital services and procedures.
• Monitored and ensured the quality of staff performance, including nurses, administrative, pharmacy, lab, and general staff.
• Prepared incident reports on hospital facilities, customer complaints, work accidents, and medication errors.
• Conducted weekly customer service training sessions for general staff.
• Made decisions on patient referrals based on case specifics and room availability.
• Assisted patients (especially expats) without insurance or payment ability by coordinating with embassies and police.
• Performed phlebotomy, vital sign checks, medication administration (IV, IM, SC, oral), ECGs, and medical records management.
• Operated IV pumps, provided first aid (wound care, CPR), and inserted IV lines, nasogastric tubes, and Foley catheters.

Skilled in nursing procedures, including:

• Phlebotomy and vital sign monitoring.
• Administering medications (IV, IM, SC, oral) as per doctor's prescriptions.
• Conducting ECGs and maintaining medical records.
• Operating and monitoring IV pump machines.
• Providing first aid (wound care, CPR).
• Inserting IV lines, nasogastric tubes, and Foley catheters.