Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Dewi Sriati

Brabham,WA

Summary

Professional Executive Housekeeper with strong organisational and multi-tasking skills as well as superior time and resource management capabilities. Dedication to completing tasks on time and surpassing expectations. Able to excel in fast-paced high-pressure environments.

Overview

23
23
years of professional experience

Work History

Executive Housekeeper

AHS HOSPITALITY - Rendezvous Scarborough
11.2017 - Current
  • Supervised and coordinated the activities of housekeeping staff.
  • Implemented and scheduled staff duty rosters on a weekly, fortnightly, and monthly basis
  • Streamlined administrative tasks such as productivity reporting, room count reports, and communications.
  • Coordinated maintenance requests from guests with engineering department as needed.
  • Inspected guest rooms and public areas to ensure furnishings, equipment, linens, and supplies meet established standards.
  • Resolved customer complaints promptly and professionally.
  • Investigated accidents or injuries that occurred within the department and reported findings.
  • Ensured all safety regulations are followed in accordance with OHS guidelines.
  • Ensured compliance with hotel policies for all regulations.
  • Implemented cost reduction strategies while maintaining quality standards.
  • Managed stock control by efficiently handling the processes of ordering, receiving, and rotating stock.

Quality and Training Manager

AHS HOSPITALITY - Crown Metropol Perth
04.2016 - 11.2017
  • Maintained up-to-date records of employee training activities within the organization's database system.
  • Researched emerging trends in corporate learning solutions and technologies.
  • Analyzed data to evaluate effectiveness of current training program offerings.
  • Organized and coordinated training sessions for new employees.
  • Advised management on best practices related to employee education initiatives.
  • Identified areas of improvement in existing training methods and procedures.

Executive Housekeeper

AHS HOSPITALITY - Pan Pacific
01.2014 - 03.2016

Executive Housekeeper

AHS HOSPITALITY - Ibis Hotel Perth
05.2012 - 01.2014

Executive Housekeeper

AHS HOSPITALITY - Seasons of Perth
07.2009 - 05.2012

Executive Housekeeper and Recruitment Officer

AHS HOSPITALITY - Ambassador Hotel
01.2008 - 06.2009

Executive Housekeeper

AHS HOSPITALITY - Kings Hotel
01.2007 - 12.2007

Executive Housekeeper

AHS HOSPITALITY - The Melbourne Hotel
11.2005 - 12.2006

Housekeeping Supervisor - Seasons of Perth

AHS HOSPITALITY
11.2005 - 02.2006

Executive Housekeeper

PERTH CITY COMFORT HOTEL
02.2004 - 11.2005

Public Relations Manager

CAFÉ BATAVIA JAKARTA
03.2001 - 11.2002
  • Developed creative ideas for engaging customers through interactive campaigns or contests.
  • Collaborated with internal teams such as marketing, sales and customer service to ensure alignment with overall brand objectives.

Education

Hotel & Tourism Academy
Jakarta, Indonesia

Some College (No Degree) -

Certificatve IV of Hospitality
Perth, WA

Skills

  • Proficient in Opera and Protel
  • Proficient in Inzenius and Tanda Payroll System
  • Scheduling expertise
  • Quality Assurance
  • Inventory and Cost Control
  • Task Delegation
  • Staff Training and Development
  • Recruiting and interviewing

Accomplishments

  • 2010 AHA Award Finalist of WA Executive Housekeeper of the Year
  • 2012 AHA Award Finalist of WA Executive Housekeeper of the Year
  • 2013 AHA Award Finalist of WA Executive Housekeeper of the Year
  • 2013 HM Award Finalist of WA Executive Housekeeper of the Year
  • 2014 AHA Award Winner of WA Executive Housekeeper of the Year

Timeline

Executive Housekeeper

AHS HOSPITALITY - Rendezvous Scarborough
11.2017 - Current

Quality and Training Manager

AHS HOSPITALITY - Crown Metropol Perth
04.2016 - 11.2017

Executive Housekeeper

AHS HOSPITALITY - Pan Pacific
01.2014 - 03.2016

Executive Housekeeper

AHS HOSPITALITY - Ibis Hotel Perth
05.2012 - 01.2014

Executive Housekeeper

AHS HOSPITALITY - Seasons of Perth
07.2009 - 05.2012

Executive Housekeeper and Recruitment Officer

AHS HOSPITALITY - Ambassador Hotel
01.2008 - 06.2009

Executive Housekeeper

AHS HOSPITALITY - Kings Hotel
01.2007 - 12.2007

Executive Housekeeper

AHS HOSPITALITY - The Melbourne Hotel
11.2005 - 12.2006

Housekeeping Supervisor - Seasons of Perth

AHS HOSPITALITY
11.2005 - 02.2006

Executive Housekeeper

PERTH CITY COMFORT HOTEL
02.2004 - 11.2005

Public Relations Manager

CAFÉ BATAVIA JAKARTA
03.2001 - 11.2002

Hotel & Tourism Academy

Some College (No Degree) -

Certificatve IV of Hospitality

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Dewi Sriati