Summary
Overview
Work History
Skills
Timeline
Generic

Dhagash Bhavsar

Canberra,ACT

Summary

  • Driven with talent for merchandising and attracting loyal customers through personalized service. Understands customers' needs to customize sales approaches. Friendly, upbeat and dedicated to customer satisfaction. Hardworking, bringing proven direct support experience developed during healthcare career. Knowledgeable about paperwork procedures, mobility assistance and documentation requirements. Team-oriented and adaptable to changing needs.

Overview

4
4
years of professional experience

Work History

Retail Associate

T.J. Maxx
11.2021 - Current
  • Stocked and cleaned shelves while maintaining neat and orderly store.
  • Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
  • Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.
  • Assisted customers by phone regarding store operations, products.
  • Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
  • Maintained current store, product and promotional knowledge to drive consistent sales.
  • Calculated pricing, applied discounts and collected payments to process transactions.
  • Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
  • Assessed assigned areas and displays to maintain presentable condition, restocking and reorganizing merchandise.
  • Answered questions about current promotions and resolved issues according to store policies.
  • Prevented store losses using awareness and attention to detail to detect gaps for corrective action.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
  • Assisted in strategic planning and setup of merchandise displays to promote target products and attract customer traffic.
  • Drove sales by successfully employing upselling and cross-selling strategies.
  • Designed and deployed new display ideas to improve accessibility to merchandise.
  • Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Recommended merchandise to customers based on needs and preferences.
  • Educated customers on product and service offerings.
  • Escorted customers to products and pointed out complementary items to boost store sales.
  • Stayed up to date on store promotions, payment policies and security practices.
  • Recommended optimal merchandise based on customer needs and desires.
  • Maintained visually appealing and effective displays for entire store to drive sustained revenue and move target products.
  • Helped customers sign up for loyalty programs and submitted completed paperwork.
  • Demonstrated products to customers, discussed features and redirected objections to capture sales.
  • Observed customer behaviours to identify security threats and escalate concerns to supervisors.
  • Used register system to ring up customer purchases, process payments and issue receipts.
  • Communicated with customers about Merchandise offerings, including policies, restrictions and refund policies.
  • Met or exceeded upselling, donation and credit card sign-up targets on consistent basis by leveraging excellent communication and interpersonal strengths.
  • Drove sales of Fabrics and Craft products by applying proactive nature, knowledge of customer preferences and active listening skills.
  • Responsible for training new staff, ensuring they understand apply new skills.

Store Supervisor

Subway
04.2020 - 08.2022
  • Wiped down tables and equipment, swept and refilled stock.
  • Kept restaurant lobby, front counter, drive-thru, kitchen and restrooms neat and clean throughout shift.
  • Packed fast food products in approved containers, cups and bags.
  • Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
  • Prepared quality products while maintaining portion control and presentation within service goal times.
  • Drove team success by completing assigned task quickly and accurately.
  • Demonstrated proper food safety practices by accurately completing quality control checklist.
  • Upheld high standards of productivity and quality in operations.
  • Organized and restocked food and add-on supplies to support operations and team productivity.
  • Observed safety precautions and practices when using heavy machinery and equipment.
  • Identified unacceptable work or materials and independently corrected problems to keep operations on-target.
  • Restocked supplies, removed trash and cleaned areas.
  • Answered customer questions and took orders.
  • Prepared products by adding tags and readying pallets for restocking.
  • Verified orders and bagged items for easy transport.
  • Maintained order of customer and crew member work areas.
  • Assisted customers with product, promotion and policy information.
  • Operated fryers and grills, assisted with putting orders together and bagged items for customers.
  • Totaled bills, accepted payments and returned change.
  • Prepared all food items, following recipes to cut, chop and combine ingredients in correct amounts and with proper technique, cooking to perfection.

Skills

  • Cash register operation
  • Proficient with planograms and schematics
  • Computer skills
  • First Aid/CPR
  • Friendly, positive attitude
  • Team building
  • Relationship building
  • Flexible
  • Multitasking
  • Time management
  • Active listening
  • Critical thinking
  • Sterilization techniques
  • Patient positioning understanding
  • Cultural awareness and sensitivity
  • Mobility Assistance
  • Patient lifting
  • Emergency procedures
  • Emergency protocols
  • Vitals assessments
  • People skills
  • Inventory Counts

Timeline

Retail Associate

T.J. Maxx
11.2021 - Current

Store Supervisor

Subway
04.2020 - 08.2022

Similar Profiles

CREATE PROFILE
Dhagash Bhavsar