Summary
Work History
Education
Skills
Timeline
Generic

DHANALAKSHMI KOTLA

Docklands,VIC

Summary

Motivated Restaurant Waiter with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Handles reservations, seating arrangements and payments. Trainable and committed to creating warm and inviting atmosphere. Hardworking cleaning professional well-versed in routine and deep cleaning procedures for diverse needs. Hardworking cleaning professional well-versed in routine and deep cleaning procedures for diverse needs. Consistently manages numerous office building floors independently with no supervision and relative ease. Skilled cleaning team member bringing years of experience in commercial and institutional environments. Effective at working independently to manage cleaning needs in all building areas. Proficient in operating equipment, handling chemicals and restocking supplies. Custodian adept at completing work orders efficiently and on time. Identifies and reports safety hazards and major repair needs to department supervisors. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level. Ready to help team achieve company goals.

Work History

House Keeper

Aged Care
07.2024 - Current
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
  • Adhered to professional house cleaning checklist.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Increased room availability by managing time wisely and completing tasks within designated deadlines.
  • Contributed to property upkeep by proactively identifying and reporting maintenance needs to management.

Commercial Cleaner/ Casual Cleaner

Epworth Hospital
  • Cleaned building floors by sweeping, mopping, and scrubbing floors
  • Disinfected restrooms, kitchens and other common areas to remove bacteria and maintain hygiene standards
  • Handled equipment, chemicals, and materials properly and with caution
  • Improved building cleanliness with continuous sanitizing of high-touch areas.

Food & Beverage Attendant & Cashier

O' Brien Group Australia and AAMI Park
03.2024 - Current
  • Customer Service, Communication, Knowledge of Food and Beverage
  • Greeted new customers, discussed specials, and took drink orders.
  • Upheld high standards of cleanliness, frequently cleaning and organizing serving and beverage backstock areas.
  • Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Stayed up-to-date on menu changes to help customers make food choices.
  • Prepared hot coffee and tea according to customer requests.
  • Supported event success by effectively setting up and breaking down beverage stations for special occasions.

Commercial Cleaner/ Casual Cleaner/Potwash

Epworth Hospital
04.2024 - 04.2024
  • Cleaned building floors by sweeping, mopping, and scrubbing floors
  • Disinfected restrooms, kitchens and other common areas to remove bacteria and maintain hygiene standards
  • Handled equipment, chemicals, and materials properly and with caution
  • Improved building cleanliness with continuous sanitizing of high-touch areas.
  • Cleaned building floors by sweeping, mopping, and scrubbing floors.
  • Disinfected restrooms, kitchens and other common areas to remove bacteria and maintain hygiene standards.
  • Maintained clean environments across various industries including offices, medical facilities, schools, retail spaces, and warehouses.
  • Organized and used industrial cleaning products following strict safety procedures.
  • Contributed to a safer work environment through proper handling, storage, and disposal of hazardous materials.

Education

B.TECH - Electrical Engineering

SRI SIVANI COLLEGE OF ENGINEERING
05.2016

Skills

  • Communication
  • Hard work
  • Fast learner
  • Team work
  • Problem solving
  • Friendly, Positive Attitude
  • Cultural Awareness
  • Deep cleaning abilities
  • Strong Work Ethic
  • Self-Motivation and Initiative
  • Housekeeping skills

Timeline

House Keeper

Aged Care
07.2024 - Current

Commercial Cleaner/ Casual Cleaner/Potwash

Epworth Hospital
04.2024 - 04.2024

Food & Beverage Attendant & Cashier

O' Brien Group Australia and AAMI Park
03.2024 - Current

Commercial Cleaner/ Casual Cleaner

Epworth Hospital

B.TECH - Electrical Engineering

SRI SIVANI COLLEGE OF ENGINEERING
DHANALAKSHMI KOTLA