Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Dhan Bahadur Magar

Rockdale,NSW

Summary

Attentive Shift Leader with 3 years of comprehensive experience overseeing and monitoring team members. Focused and skilled in employee oversight, mentoring and process improvement. Manages team with proactive approach and conscientious attention to day-to-day needs.

Overview

5
5
years of professional experience

Work History

DOMINOS SHIFT RUNNER

Mechno techniques pty ltd
Wollicreek, 2205
02.2020 - Current
  • Assisted customers with product selection, answered questions and provided appropriate solutions.
  • Monitored store performance to ensure operational excellence and customer satisfaction.
  • Inspected all equipment for proper functioning and safety compliance.
  • Coordinated staff scheduling and assigned daily tasks to team members.
  • Maintained accurate records of inventory levels, sales transactions and employee performance.
  • Provided training and guidance to new employees on policies, procedures and job duties.
  • Ensured that all areas of the store were clean, organized and properly stocked at all times.
  • Resolved customer complaints in a timely manner while maintaining positive relationships.
  • Managed cash flow by monitoring sales activities and reconciling cash drawers at end of shift.
  • Interacted with vendors regarding orders, deliveries, payments, returns.
  • Encouraged team collaboration through effective communication techniques.

Shift Runner

GRP merchantile pty ltd
Rockdale, 2216
06.2021 - 07.2023
  • Assisted customers with product selection, answered questions and provided appropriate solutions.
  • Monitored store performance to ensure operational excellence and customer satisfaction.
  • Coordinated staff scheduling and assigned daily tasks to team members.
  • Inspected all equipment for proper functioning and safety compliance.
  • Provided training and guidance to new employees on policies, procedures and job duties.

Hospital Assistant

Blacktown
Blacktown, 2148
01.2020 - 06.2022
  • Transporting of patients, linen, equipment, furniture, medical gases by using proper transporting equipment, Undertaking Infection and Terminal cleaning of isolations room.
  • Greeted patients upon arrival and escorted them to their rooms or exam areas.
  • Cleaned exam rooms between patient visits according to established procedures.

KFC

Townhall
Sydney, 2000
04.2019 - 01.2021
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Education

Bachelor of Information Technology -

KOI INSITITUE
Sydney, NSW
10.2023

DIPLOMA OF INFORMATION TECHNOLOGY -

SCCM
Parramatta, NSW
06.2021

Certificate IV - INFORMATION TECHNOLOGY

SCCM
06.2020

Skills

  • Customer Service Management
  • Shift Scheduling
  • Team Supervision
  • Positive Attitude
  • Safety Processes and Procedures
  • Inventory Counts
  • Problem-Solving
  • Complaint Resolution
  • Assigning Work
  • Creative Problem-Solving
  • Cash Handling
  • Team Leadership

Additional Information

I CAN START ASAP

Timeline

Shift Runner

GRP merchantile pty ltd
06.2021 - 07.2023

DOMINOS SHIFT RUNNER

Mechno techniques pty ltd
02.2020 - Current

Hospital Assistant

Blacktown
01.2020 - 06.2022

KFC

Townhall
04.2019 - 01.2021

Bachelor of Information Technology -

KOI INSITITUE

DIPLOMA OF INFORMATION TECHNOLOGY -

SCCM

Certificate IV - INFORMATION TECHNOLOGY

SCCM

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Dhan Bahadur Magar