Dhan Bahadur Magar
Rockdale,NSW
Summary
Attentive Shift Leader with 3 years of comprehensive experience overseeing and monitoring team members. Focused and skilled in employee oversight, mentoring and process improvement. Manages team with proactive approach and conscientious attention to day-to-day needs.
Overview
5
5
years of professional experience
Work History
DOMINOS SHIFT RUNNER
Mechno techniques pty ltd
Wollicreek, 2205
02.2020 - Current
- Assisted customers with product selection, answered questions and provided appropriate solutions.
- Monitored store performance to ensure operational excellence and customer satisfaction.
- Inspected all equipment for proper functioning and safety compliance.
- Coordinated staff scheduling and assigned daily tasks to team members.
- Maintained accurate records of inventory levels, sales transactions and employee performance.
- Provided training and guidance to new employees on policies, procedures and job duties.
- Ensured that all areas of the store were clean, organized and properly stocked at all times.
- Resolved customer complaints in a timely manner while maintaining positive relationships.
- Managed cash flow by monitoring sales activities and reconciling cash drawers at end of shift.
- Interacted with vendors regarding orders, deliveries, payments, returns.
- Encouraged team collaboration through effective communication techniques.
Shift Runner
GRP merchantile pty ltd
Rockdale, 2216
06.2021 - 07.2023
- Assisted customers with product selection, answered questions and provided appropriate solutions.
- Monitored store performance to ensure operational excellence and customer satisfaction.
- Coordinated staff scheduling and assigned daily tasks to team members.
- Inspected all equipment for proper functioning and safety compliance.
- Provided training and guidance to new employees on policies, procedures and job duties.
Hospital Assistant
Blacktown
Blacktown, 2148
01.2020 - 06.2022
- Transporting of patients, linen, equipment, furniture, medical gases by using proper transporting equipment, Undertaking Infection and Terminal cleaning of isolations room.
- Greeted patients upon arrival and escorted them to their rooms or exam areas.
- Cleaned exam rooms between patient visits according to established procedures.
KFC
Townhall
Sydney, 2000
04.2019 - 01.2021
- Prioritized and organized tasks to efficiently accomplish service goals.
- Assisted with customer requests and answered questions to improve satisfaction.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
Bachelor of Information Technology -
KOI INSITITUE
Sydney, NSW10.2023
DIPLOMA OF INFORMATION TECHNOLOGY -
SCCM
Parramatta, NSW06.2021
Certificate IV - INFORMATION TECHNOLOGY
SCCM
06.2020
Skills
- Customer Service Management
- Shift Scheduling
- Team Supervision
- Positive Attitude
- Safety Processes and Procedures
- Inventory Counts
- Problem-Solving
- Complaint Resolution
- Assigning Work
- Creative Problem-Solving
- Cash Handling
- Team Leadership
Additional Information
I CAN START ASAP
Timeline
Shift Runner
GRP merchantile pty ltd
06.2021 - 07.2023
DOMINOS SHIFT RUNNER
Mechno techniques pty ltd
02.2020 - Current
Hospital Assistant
Blacktown
01.2020 - 06.2022
KFC
Townhall
04.2019 - 01.2021
Bachelor of Information Technology -
KOI INSITITUE
DIPLOMA OF INFORMATION TECHNOLOGY -
SCCM
Certificate IV - INFORMATION TECHNOLOGY
SCCM
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