Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Certification
References
Timeline
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Dhanushya Venkatachalam

Sydney,NSW

Summary

Proven HR-Operations Executive with a track record of enhancing workflow efficiency at MGM HEALTHCARE through critical thinking and robust problem-solving. Excelled in HRIS data management and operations, significantly improving client relationships and compliance standards. with the blend of clinical expertise and advanced administrative knowledge,I am committed to contributing to the transformation and optimization of healthcare delivery systems.

Overview

5
5
years of professional experience
1
1
Certification

Work History

HR-Operations Executive

MGM HEALTHCARE
Chennai, Tamilnadu
10.2022 - 10.2023
  • Managed day-to-day office operations, ensuring efficient workflow and adherence to policies.
  • Coordinated with cross-functional teams to ensure smooth operations.
  • Handled correspondence, including drafting emails, and reports for senior management.
  • Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Created and updated operational documents and database records for BRM.
  • Ensured compliance with industry regulations and standards.

Human Resources Intern

Dr. Rela Institute & Medical Centre, Chrompet.
Chennai, Tamilnadu
04.2022 - 06.2022
  • A study on Evaluation of effectiveness of training and educational program using Kirkpatrick’s model.
  • Coordinated with managers to identify skill or knowledge gaps and areas of improvement in workplace culture.
  • Analyzed each department's training needs and developed new training programs based on data collected.
  • Provided coaching sessions and Designed surveys to measure training outcomes and employee satisfaction levels.

Human Resources Intern

Rainbow Children’s Hospital
Chennai, Tamilnadu
09.2021 - 10.2021
  • A project on patient satisfaction toward inpatient services at a corporate children’s hospital.
  • Assisted in the recruitment process by posting job openings, screening resumes, and scheduling interviews with potential candidates.
  • Provided administrative support to the Human Resources department including filing, data entry and record keeping.
  • Developed presentations on various topics related to human resources management.

Clinical Perfusionist Intern

FRONTIER LIFELINE HOSPITAL
Chennai, Tamilnadu
09.2018 - 09.2019
  • Operate and maintain heart-lung machines during a variety of cardiac procedures under the supervision of a senior perfusionist, ensuring stable circulation and oxygenation.
  • Monitor and adjust vital parameters to maintain hemodynamic stability, and document critical data.
  • Support ECMO, ventricular assist devices, and IABP procedures, and provide ongoing support for patients in the post-operative recovery phase.
  • Participated in routine maintenance and calibration of perfusion equipment to ensure operational readiness.

Education

MBA - Hospital And Health System Management

Sri Ramachandra Institute of Higher Edu & Research
Chennai
04-2023

Bachelor of Science - Cardiopulmonary And Perfusion Care Technology

The Tamil Nadu Dr. M.G.R Medical University
Chennai, India.
03-2020

Skills

  • Equipment proficiency
  • Medical knowledge
  • HRIS Data management
  • Training and development
  • Operations Management
  • Quality assurance protocols
  • CRM software proficiency
  • Customer relations
  • Verbal and written communication

Languages

English
Full Professional
Tamil
Native/ Bilingual
Telugu
Native/ Bilingual
Malayalam
Limited

Accomplishments

  • Best employee award in MGM HEALTHCARE
  • Successful run of Extra Corporeal Membrane Oxygenation(ECMO).
  • Successful run of Centrimag Left Ventricular Assist Device (LVAD) Implantation.

Certification

  • Certificate Course on the NABH (5 TH Edition) Standards.
  • NPTEL Online Course on “Total Quality Management-1”.

References

References available upon request.

Timeline

HR-Operations Executive

MGM HEALTHCARE
10.2022 - 10.2023

Human Resources Intern

Dr. Rela Institute & Medical Centre, Chrompet.
04.2022 - 06.2022

Human Resources Intern

Rainbow Children’s Hospital
09.2021 - 10.2021

Clinical Perfusionist Intern

FRONTIER LIFELINE HOSPITAL
09.2018 - 09.2019

MBA - Hospital And Health System Management

Sri Ramachandra Institute of Higher Edu & Research

Bachelor of Science - Cardiopulmonary And Perfusion Care Technology

The Tamil Nadu Dr. M.G.R Medical University
Dhanushya Venkatachalam