Head of Operations/Director Profile From an Accountant to a Licensed Immigration Advisor, I have experience in a wide range of domains which gives me the opportunity to excel beyond my limits. The journey not only inculcated interest in helping the migrants, but also pushed me forward to establish a learning centre in 2017.
Overview
6
6
years of professional experience
Work History
Immigration Consultant
KIWIANA IMMIGRATION LIMITED
AUCKLAND
12.2021 - Current
Illustrated immigration processes and managed communication channels to provide high level of service and consultation to immigration inquiries.
Collaborated with outside counsel to interpret and apply technical immigration policies and procedures.
Explained visa rules and regulations to comply with INZ
Built effective relationships with business partners to facilitate immigration program activities.
Created and managed processes and procedures to coordinate documentation for visa processing on immigrant and non-immigrant applications.
Collaborated with individuals and families to evaluate applications and determine eligibility for resettlement transitions.
Liaised with coworkers and immigration candidates to answer questions, resolve issues and explain immigration policy.
Communicated with clients and collected information to research cases and prepare settlement offers.
HEAD OF OPERATIONS
IELTS AND PTE TUTORIAL CHRISTCHURCH LIMITED
CHRISTCHURCH, CAN
09.2017 - 06.2021
Identified opportunities to improve business process flows and overall departmental productivity.
Interviewed and hired talented individuals with top-level strengths, improving organizational talent and skill set.
Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
Consulted with representatives of regulatory agencies to complete accurate filings and uphold strict compliance.
Complied with established internal controls and policies.
Performed routine closings, maintained clean, accurate and accessible records and kept close eye on transaction updates throughout each quarter.
Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
Recruited, interviewed, hired and trained [Number] employees and implemented mentoring program to promote positive feedback and engagement.
Prepared internal and regulatory financial reports, balance sheets and income statements.
Sales Manager
A2Z Furniture
Brisbane
03.2015 - 03.2017
Handled customer relations issues, enabling quick resolution and client satisfaction.
Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
Education
Graduate Diploma - New Zealand Immigration Advice
Toi Ohomai Institute of Technology
Tauranga
07.2022
Masters Of Professional Accounting - Business Administration
James Cook University of North Queensland
BRISBANE
08.2015
Bachelors - Commerce
Maharaja Sayajirao University of Baroda
VADODARA, INDIA
05.2012
Timeline
Immigration Consultant
KIWIANA IMMIGRATION LIMITED
12.2021 - Current
HEAD OF OPERATIONS
IELTS AND PTE TUTORIAL CHRISTCHURCH LIMITED
09.2017 - 06.2021
Sales Manager
A2Z Furniture
03.2015 - 03.2017
Graduate Diploma - New Zealand Immigration Advice
Toi Ohomai Institute of Technology
Masters Of Professional Accounting - Business Administration
Procedural Services A03 Administration Officer at Surgical Treatment and Rehabilitation Service (STARS) HospitalProcedural Services A03 Administration Officer at Surgical Treatment and Rehabilitation Service (STARS) Hospital