Summary
Overview
Work History
Education
Skills
Certification
Timeline
CustomerServiceRepresentative

Dharaben Chauhan

Canberra,ACT

Summary

Dynamic customer service professional with a proven track record at Desi Bazaar Grocery Store, excelling in relationship building and active listening. Adept at conflict resolution and fostering a supportive environment, I leverage critical thinking to enhance customer satisfaction and ensure a positive experience for all.Also Excellent communication and interpersonal skills

• Well-versed in the stages and milestones of child development

• Capable of collaborating with a diverse team

• Professional in behaviour management and conflict resolution

• Patient, empathetic, and genuinely loving working with children

Overview

3
3
years of professional experience
1
1
Certification

Work History

Customer Service Representative

Desi Bazaar Grocery Store
09.2022 - Current

Excellent communication and interpersonal skills

• Capable of collaborating with a diverse team

• Professional in behaviour management and conflict resolution

• Patient, empathetic, and genuinely loving working with team

  • Responded to customer requests for products, services, and company information.

Childcare Casual

Edge Learning Centre
09.2024 - 01.2025

• Offered individualised assistance to kids with exceptional requirements.

• Maintained a welcoming and caring atmosphere that aided in the development and discovery of the kids.

  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Child Care Casual

Montessori Academy
04.2024 - 09.2024
  • • Create and carry out activities and lesson plans that are age-appropriate and support the development of cognitive, social, and emotional skills.
    • Keep an eye on and guarantee the security and welfare of kids between the ages of two and five.
    • Keep in constant contact with parents to share progress reports and resolve any worries.
    • Preserve an environment that is orderly and favourable to play and learning.
    • Provide best practices and centre policies training and mentorship to new hires.

Education

MBA - Master

Wentworth
Canberra, ACT

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Relationship building

Certification

Working with Vulnerable People (WWVP) Card

• CPR and First Aid Certified

Timeline

Childcare Casual

Edge Learning Centre
09.2024 - 01.2025

Child Care Casual

Montessori Academy
04.2024 - 09.2024

Customer Service Representative

Desi Bazaar Grocery Store
09.2022 - Current

MBA - Master

Wentworth
Dharaben Chauhan