Charles Darwin University
from Bachelor in Information Technology
02.2021 - 06.2023
Hi, I’m
Dharma Dumre
LARRAKEYAH,Northern Territory
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Work History
Infinite IT Solutions NepalKathmandu, Nepal
Helpdesk Support
02.2018 - 12.2018
Job overview
- Broke down and evaluated user problems, using test scripts, personal expertise, and probing questions.
- Patched software and installed new versions to eliminate security problems and protect data.
- Configured hardware and granted system permissions to new employees.
- Configured hardware, devices, and software to set up work stations for employees.
- Walked user through series of steps to determine problem and implement likely solution.
- Installed new desktop systems and migrated data to new machines.
Education
Charles Darwin UniversityCasuarina
from Bachelor in Information Technology
02.2021 - 06.2023
Australian Career College
from Certificate IV N Diploma in Information Technology
02.2019 - 12.2020
Skills
Helpdesk support
Helpdesk call support
Additional Information
Availability
Full time
Timeline
Australian Career College
from Certificate IV N Diploma in Information Technology
02.2019 - 12.2020
Helpdesk Support
Infinite IT Solutions Nepal
02.2018 - 12.2018