Dharma Patel
SALISBURY,SA
Summary
Dedicated and compassionate Disability Support Worker with over 3 years of hands-on experience supporting individuals with intellectual disabilities, mental health conditions, and complex behaviours. Skilled in delivering high-quality, person-centred care across both residential and community settings. Proficient in managing challenging behaviours using MAPA techniques, administering medication, and assisting with daily living tasks such as hygiene, mobility, and nutrition. Demonstrated ability to build strong, trust-based relationships with clients, encouraging social participation and community engagement. Experienced in overnight shifts, behavioural monitoring, and maintaining accurate NDIS-compliant documentation. Known for a calm, respectful approach, commitment to client dignity, and collaborative teamwork with behavioural specialists and multidisciplinary teams.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Support Worker
DHS Disability Services
Adelaide, Australia
01.2024 - 01.2025
- Supported clients with daily living tasks, including personal hygiene, medication management, and mobility assistance.
- Transported clients to appointments and community activities using personal vehicle.
- Utilised de-escalation techniques to manage challenging behaviours effectively.
- Conducted overnight shifts, ensuring client safety and comfort throughout.
- Maintained accurate shift notes, incident reports, and care records per NDIS standards.
- Facilitated skill development in cooking, shopping, and community engagement.
- Encouraged social participation among clients to foster community connections.
Support Worker
Support My Way
Adelaide, Australia
06.2020 - Current
- Supported clients with intellectual disabilities and mental health challenges in daily activities.
- I have 3 years of experience working with clients who exhibit challenging behaviours, and I have a MAPA card.
- Facilitated participation in age-appropriate tasks, including in-home assistance and community engagement.
- Provided assistance with health-related issues, personal hygiene, and mobility support.
- Assessed individual needs regularly to ensure ongoing suitability of support strategies.
- Managed behavioral environments according to care plans and monitored triggers for behavior changes.
- Collaborated with behavioral specialists to enhance client support as necessary.
- Monitored safety and well-being of clients, promptly reporting concerns to management.
- Ensured accurate documentation of support activities in client notes and communication records.
Skills
- Personal care and hygiene assistance
- Administering medication (as per training)
- Behavioural and emotional support
- Compassionate and calm disposition
- Excellent interpersonal and communication skills
- Active listening and empathy
- Flexibility and adaptability to client needs
- Ability to work independently and within a team
- Effective time management
- Ability to remain calm under pressure
- Understanding of NDIS compliance and client rights
- Critical thinking and problem-solving
- Basic cooking and meal preparation
- Computer and documentation skills (eg, using care apps or systems)
- Safe manual handling and mobility support
- Confidence and friendly manner when interacting with clients
Certification
- Certificate 4 in disability, 06/2019, Present
- Management of Actual or Potential Aggression (MAPA).
- Working with Children Check.
- SA full driving license
- Medication Administration Certificate,
- National Police Clearance,
- First Aid Certificate with CPR,
- PRACTICAL DIABETES FOR DISABILITY SUPPORT WORKERS
- Epilepsy and seizure management
- Disability Screening and National Police Clearance,
- Police clearance,
- Manual Handling,
References
References available upon request.
Timeline
Support Worker
DHS Disability Services
01.2024 - 01.2025
Support Worker
Support My Way
06.2020 - Current
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